As the Chief Operating Officer (COO), USA at Crédit Agricole CIB, I oversee the operational excellence, efficiency, and compliance of the bank's activities in the US market. I have over 25 years of experience in the financial services industry, with a proven track record of leading and transforming IT operations, strategy, innovation, and regulatory adherence across multiple regions and functions.I have a unique blend of business skills, technology savvy, and consulting experience that enables me to manage the conflicting nature of tight deadlines, short-cycle developments, and regulated environments. I integrate well as a key member of the senior management team, driving technology vision and implementation to achieve business objectives. I have global working experience, having worked for US, UK, and French companies, where I have built, grown, and downsized operations with a passion for building high-performance teams who can execute change. I specialize in vendor relations and financial risk management, and I have multiple certifications in critical thinking and first impressions.