For 30 years it has been my honor to serve the great Franchisees of the Dunkin' Donuts and Baskin Robbins system. I have a deep appreciation and understanding for their journey and the vital importance of building our relationship on a foundation of trust, good faith, and shared purpose. My passion and the most indelible constant of my career has been supporting the Franchisee's mission to build new Dunkin' restaurants, to compete and take marketshare one trade area at a time, and to evolve the Dunkin' brand from new and emerging, to established and core in every DMA. I have had the fortune to serve the new restaurant development process in several capacities and roles, including operations, asset management, franchise sales, business development, and real estate development. I have proficiencies in strategic planning, negotiation, business analysis, finance, contract management, and income generation.I have deep commitment to my professional and personal growth, that includes supporting the growth journey of others. I believe that being part of a great culture and celebrating people is essential to leading and be a productive.
The Tattva Group
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Chief Operating OfficerThe Tattva Group Apr 2024 - PresentWashington Dc-Baltimore Area
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Director Of Franchise OperationsDunkin' Feb 2020 - May 2024Washington Dc-Baltimore AreaLead a team of six Business Consultants covering 68 Franchisee networks, operating 490 Dunkin' and Dunkin' / Baskin Robbins restaurants in the Baltimore-Washington region. Manage all aspects of the Franchisee relationship, including operations, marketing, and development. Established track record driving results -
Director Of Real Estate DevelopmentDunkin' Oct 2016 - Dec 2019Mid-Atlantic Region - Philadelphia To SavannahLed a team of 5 Real Estate Development Managers, covering the Mid-Atlantic from Philadelphia to Savannah. Team consulted with developing Franchisees to support site acquisition, municipal entitlements, lease negotiations, due diligence, site feasibility, proximity policy, construction, store design, broker relations, and more. Generated approximately 90 site approvals a year.Responsible for developing, leading, and executing development strategy for 23 DMA's, ranging the spectrum of market lifecycles from new and emerging markets to established and core. -
Business Development ManagerDunkin Donuts Baskin Robbins Mar 2003 - Oct 2016Washington Dc-Baltimore Area, Mid Atlantic, Mid WestManaged an array of revenue channels, business processes, and systems management related to the transfer of stores, real estate development, franchise term sales, and capital investment. Managed financial distress and legal workouts, including bankruptcies and settlement agreements. In August 2008, I was asked to take on Detroit and other midwest markets that were in financial hardship during the credit crisis. Through 2013, I managed through financial restructurings, lease buyouts, defaults, and all that is required in working out those complex circumstances, to support both the Franchisee and Dunkin' to successfully pull through that event.Managed the development of Strategic Market Plans, Long Range Planning, and Market Optimization across functions, regions, and levels of leadership. This work contributed to establishing annual and long range budgets and goals. -
Business ConsultantDunkin Donuts Baskin Robbins Feb 1998 - Mar 2003Washington Dc-Baltimore Area -
Operations ConsultantDunkin Donuts Oct 1996 - Jan 1998Washington Dc-Baltimore Area -
New Store Opening CoordinatorBoston Market Jan 1996 - Sep 1996Washington Dc-Baltimore AreaManaged on site readiness to successfully open new Boston Market restaurants, including hiring, training, restaurant set up, and grand opening. -
Manufacturing And Distribution SupervisorDunkin' Aug 1994 - Nov 1995Richmond, Virginia, United StatesSupervised over 40 bakers and 7 drivers, producing bakery products in a level 5 central manufacturing facility supporting ~30 Dunkin' Donuts points of distribution in Richmond, VA. Richmond was a corporately owned market, where we proved out the concept of quickly penetrating a market, through central manufacturing of donuts and bakery versus producing product in retail locations. The endeavor included testing new equipment, products, processes, and management systems that revolutionized the Dunkin' business model.Today there are over 90 donuts manufacturing facilities producing donuts for over 8,500 Dunkin's nationally. -
General ManagerManny'S Family Restaurant Aug 1984 - Jun 1994Bel Air, Maryland, United States
Bill Laird Education Details
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Accounting And Finance -
Psychology
Frequently Asked Questions about Bill Laird
What company does Bill Laird work for?
Bill Laird works for The Tattva Group
What is Bill Laird's role at the current company?
Bill Laird's current role is COO for The Tattva Group - Franchising with Dunkin', Baskin Robbins, Buffalo Wild Wings Go, Jimmy Johns, and Little Caesar's Pizza.
What schools did Bill Laird attend?
Bill Laird attended University Of Baltimore Merrick School Of Business, Towson University.
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Bill Laird
Versatile Operations Expert | Client Relations Master | Tech-Savvy Problem Solver | Skilled In Video Production And Digital Content CreationCincinnati, Oh4myphonemd.net, myphonemd.net, gmail.com, myphonemd.net -
Bill Laird
Baltimore City County, Md
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