At Repligen, we strive to inspire advances in bioprocessing as a trusted partner in the production of biologics that improve human health around the world. Focused on cost and process efficiencies, we deliver innovative technologies and solutions that help set new standards in bioprocessing.In this role, I align myself with the needs and priorities of my key customers, and gather the appropriate resources to support their objectives.

In this role, I advise prospects and customers on a portfolio of upstream, downstream and single-use products. I establish and maintain Strategic Key Account relationships, and advocate internally on behalf of customers.

Served select major accounts across eastern Canada, supporting their biomanufacturing needs in cell culture, single-use technologies, purification, pharma analytics, and production chemicals and services. Negotiated multi-million dollar new business opportunities. Collaborated with peers globally. Guided customers through industry-wide supply constraints.* Awarded multi-year and multi-million dollar in new business in support of a customer expansion.* Helped customer avoid missing major milestone by taking action on knowledge of up-coming market-wide supply constraints.

Thermo Fisher Scientific's mission is to enable our customers to make the world healthier, cleaner, and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics and increase laboratory productivity. Through our premier brands – Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive support.* Empower customers to accelerate discovery through adoption of innovative technologies* Enhance customer productivity through streamlined procurement processes* Raise customer confidence in results through use of quality products and services* Consult with senior leadership to bring awareness to company mission and core values* Supporting scientists focused on upstream bioprocess development – cell culture systems and single-use technologies in the Northeast US and eastern Canada.

Served new startups and emerging biotechs in Cambridge, MA. Guided new customers through account creation process; introduced them to new biotech startup programs; consulted with them on equipment / reagent needs, and streamlined their supply chain management. * Reduced administrative tasks for one client by 50% through implementation of a Supply Center* Overcame client issue with low transfection efficiency and viability through introduction to Neon system.* Strengthened business relationship with multinational company by establishing institutional pricing and leveraging our technical expertise/resources in cell culture and genetic analysis.* Mentored, coached, trained and developed fellow experienced and novice sales representatives

Our driving force was to shape discovery and improve life.Life Technologies was a global biotechnology tools company providing premier systems, consumables, and services for scientific researchers around the world. Life Technologies customers conducted their research across the biological spectrum, worked to advance personalized medicine, regenerative science, molecular diagnostics, agricultural and environmental research, and 21st-century forensics.With more than 50,000 products used by more than 75,000 customers around the globe, Life Technologies advanced scientific research in areas like academic research, drug discovery and development, toxicology and forensics, disease diagnostics, clinical cell therapy and regenerative medicine, and biologics manufacturing.* Ensured customer expectations were exceeded, and issues resolved promptly. * Developed strategic and tactical strategies to grow business at key accounts. * Participated in interview process for open sales positions. * Developed training program for new sales reps. * Taught course on maximizing productivity and time management to new sales reps. * Fostered culture of sharing of best practices within sales teams.* Worked closely with Executive leadership, Marketing, Product Management, Technical Sales teams and fellow Account Managers.

I was responsible for sales of reagents, supplies, services, and benchtop instruments involved in cell culture, PCR/qPCR, cloning, transfection, western analysis, drug discovery, bioproduction, and other workflows.* Supported needs of life scientists in the New York and New Jersey states.* Communicated with clients through email/telephone/face-to-face to identify pain points and proposed solutions with high ROI. * Collaborated with internal resources to identify, advance, and close large opportunities. * Fostered sharing of best practices within Inside Sales teams.* Recognized by clients and colleagues for going beyond the call of duty to ensure satisfaction and accelerated on-boarding respectively.

Despite the ubiquity of computers, I often found a divide between what clients thought they needed versus what they actually needed based on their expectations. I acted as the bridge to narrow the gap.In this role, I had a unique opportunity to provide information technology products and services for institutional, commercial, and consumer-level clients. After carefully listening to client needs and requirements, I tailored solutions to meet and exceed their expectations. I quickly built a loyal customer base, who consulted with me for virtually everything technology-related.

In collaboration with a biopharmaceutical company, I created an animal model of fungal infection and assessed synergies of antifungals with candidate therapeutic compounds.I take great pride in knowing that the results of my projects enabled the continued clinical development of at least one drug candidate, currently in clinical trials.