Bill Lundberg Email & Phone Number

Edina, Mn

Eden Prairie, Mn

• Wireframing using Axure.• Create Functional System Documentation for Demandware integrations.• Manage defects using JIRA• Engage with C level executives• Work on E-Commerce websites using web services and XML based system integrations

• Developed and implemented quality assurance processes and standards.• Performed software verification to design specifications.• Participated in formal and ad hoc system testing, regression testing, performance testing, and assisted in developmental unit testing

Greater Minneapolis-St. Paul Area

•Establish and drive best practices with respect to the use of and flow between SDLC environments for eSync Health Portal and HCCE•Ensure that the environments are utilized to their fullest potential and managed efficiently•Interact with App Dev, Infrastructure and Business communities to create/enhance tools and processes•Plan for the optimal use of the environments based on demand for services•Create standard processes related to movement between environments and organizations

Greater Minneapolis-St. Paul Area

As a member of the Brokerage workstation production support group, I'm currently responsible for production support issues reported by advisors and clients system (AnnuityNet, Affirm) product and annuity application and disclosure form changes, vendor enhancements, distributor additions and production defects.Responsibilities:Performed Level 3 production support for issues reported by advisors or clients.Designed production support process for new team* Conducted regression testing and installation validation for releases * Provided on-call 24x7 production support on a rotating weekly basis. Environment: Web applications (AnnuityNet, Thomson One), BetaHost, Internet Explorer Business Systems Analyst 2005 - 2010As a member of the Electronic Data Interchange group, I'm currently responsible for developing Product Profiles for Annuities (PPfAs) and Carrier form XML for annuity front-end order system (AnnuityNet, Affirm) product and annuity application and disclosure form changes, vendor enhancements, distributor additions and production defects.Responsibilities:Develop PPfAs, forms XML for our product on Vendor websites, AnnuityNet and Affirm.Create requirement documents for carrier forms, disclosures and documents for Front end entry systems* Create Analysis and Design documents for business projects and Industry changes* Train sales group personnel on use of Front-end entry systems. Environment: Web application (AnnuityNet, Affirm, Vertex), XMLSpy, Adobe Acrobat, Internet Explorer, Quality Center

Bachelor'S Degree, Accounting

Healthcare Practice & Workflow Design