Bill Mchugh Email & Phone Number

Philadelphia, PA, US

Boston, MA, US

• Achieved a contracted ARR increase of 31% annually by optimizing sales processes and enhancing customer engagement.
• Partnered with private equity firms to identify strategic opportunities for expansion and increasing shareholder value.
• Developed and implemented comprehensive go-to-market strategies for new product lines, aligning with customer demands.

Bethesda, Maryland, US

• Spearheaded the development of Tadpoles, a mobile software solution revolutionizing the childcare and preschool market.
• Collaborated with educators worldwide to streamline operations and enhance student achievement through parent engagement.
• Implemented innovative strategies to deliver daily progress reports, photos, and videos to parents, resulting in increased parental involvement and satisfaction.

Waterloo, Ontario, CA

• Managed customer life-cycle at Airclic, driving company growth from $9M to $21M in 18 months.
• Spearheaded transition to SaaS model, leading to profitable outcomes for unprofitable businesses.
• Achieved a 400% increase in Professional Services, ensuring customer success.

Armonk, New York, NY, US

• Developed Customer Lifecycle Management program, achieving 98% software renewal rate and $90M+ in ARR.
• Created customer management dashboards and presented stakeholder updates for account deployments and critical care programs.

Paris, France, FR

Founder of technology support business unit. Responsible for managing the departmental P&L, optimizing the revenues and margins, team building, and designing new service offerings with strategic marketing. My clients included prominent firms in the banking, pharmaceutical,real estate, and automobile industries.

At Advanced Micro Computer Specialists, one of the largest HP solution providers in the Philadelphia region, I developed partnerships with storage vendors and engineering managers for the SAN market segment.

Irvine, California, US

In the Global Service Manager role for Toshiba, the world leader in portable computer technologies, I was charged with selling mobile products and solutions including wireless services, data migration services, and asset management services to Fortune 500 accounts.

Sewell, NJ, US

Jonathan’s Computer Center, established in 1982, was one of first solution providers in the Delaware Valley. As the Corporate Sales Manager, my responsibility was to grow corporate sales increase profitability, and develop a wining sales and service team.

Sydney, NSW, AU

Elcom, an electronic commerce technology company, provided solutions for vendors and distributors. As a Major Account Representative, I provided customers with an electronic commerce procurement system in order to obtain computer-related products.