Will Moffat Email & Phone Number

An Innovative Business Manager who has successfully led and managed local and remote teams in the Technology Services industry with an extensive background in managing diverse service operations, designing reverse logistics solutions, supply chain re-engineering, change management, technical services, financial planning and developing customer partnerships. Delivers optimum levels of customer care and drives continuous improvement across service operationsKey Skills:• Operations Management: Innovative and commercially driven with strengths in sourcing, Setup, Change Mgmt and developing hi-velocity strategic operational partners. Drives efficiency building positive working relationships & managing performance & KPI’s to plan.• Service Delivery: Focused customer advocate who promotes team engagement aligning business resources, communications and processes to deliver optimum business outcomes. Builds trusted customer alliances & partnerships targeting on-time-delivery of contractual and commercial commitments for internal / external stake holders.• Supply Chain Optimisation: Supports & develops sustainable business strategies and process solutions with Operations and key business stake holders, improves efficiencies and maximizes revenue opportunities for customers & business units. • Leadership: A decisive business leader skilled in mentoring, coaching, and sets clearly defined goals & objectives to build collaborative and cohesive winning teams.

Listed skills include Telecommunications Management, Mobile Communications, Telecommunications, Mobile Technology, and 38 others.

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  West Lothian College Of F.E