Bill Morrison Email & Phone Number

Baltimore, Maryland, United States

Baltimore, Maryland Area

Provides project management support for CMMI projects and is responsible for activities related to planning, coordinating, developing, and implementing the business operations associated with such projects. Serves as project manager to lead in planning, designing, and implementing CMMI initiatives by: developing project plans and business process models.

Washington D.C. Metro Area

• Assisted with the creation and establishment of an Enterprise SDLC for use at the Census Bureau. SDLC project was completed 18 months ahead of initial completion date.
• Developed the processes, documentation, templates, and training materials for the SDLC.
• Created an Agile methodology, documenting the processes and associated templates, and incorporating the methodology into the Enterprise SDLC.
• Established a cross-directorate team with representatives from all areas to leverage existing best practices, gather feedback, and ensure developed SDLC meets the needs of all areas of the Census Bureau.
• Developed SDLC tailoring guidance including, project type, project methodology and project size questionnaire to right-size project documentation and oversight.

Washington D.C. Metro Area

Responsible for gathering, analyzing and documenting IT requirements for the ITPMO.Created Project Charter and Business Requirement documents for Web Glossary project.Gathered and developed Business Cases for Improve Operational Efficiency (IOE) initiative.

Responsible for the performance of technical projects or a definable portion of a larger technical program in accordance with contract requirements and company policies, procedures and guidelines. Manages the technical direction of a project through the design, implementation, and testing in accordance with project objectives.

Responsible for ensuring Time Warner Cable (TWC) NOC Operational Readiness for new service introduction, and plans, organizes and manages cross-functional teams from conceptual stages through product development life cycles.

Provided future state direction, long-term road mapping, and strategy for Network Operations applications, systems, processes, and performance reporting.

Managed a team of 18 WNMC (Wireless National Management Center) technicians providing national Tier 1 support on multiple platforms – iDEN & CDMA. Support included service restoration, root cause analysis, and vendor management.

Managed a team of seven engineers to provide national 2nd and 3rd level support for STP (Signaling Transfer Point) and LSMS (Local Service Management System) services. Support included service restoration, root cause analysis, vendor management and project integration.

Manage/administer operations and engineering requirements for multiple mated STP pairs. Provide data base (e.g., routing, link configuration, etc.) engineering support and operational support (e.g., circuit mapping, circuit turn-up, etc.) for migrating Nextel network nodes from a single mated pair SS7 network to a SS7 network consisting of four mated STP.

Bachelor Of Science, Information Systems Management

Associate Of Arts, Administrative Management