• Serve as the primary liaison between clients and the development team, facilitating clear communication to ensure business objectives are met.• Manage and support User Acceptance Testing (UAT) activities, including defining and documenting test scenarios to align with business requirements.• Collaborate with the development team to create reports that monitor quality issues and track progress on software improvements.• Adapt communication style to effectively engage with diverse stakeholders, ensuring clarity and understanding across technical and non-technical audiences.

• Collect task and performance data from Jira to integrate into the enterprise data model for business planning and improvement initiatives.• Clean and transform data using Python to rectify quality issues, ensuring the integrity and reliability of data for planning and decision-making, while complying with legislative standards for reliable insights.• Perform data analysis using statistical methods to identify trends, correlations, and root causes of performance issues, enabling proactive decision-making.• Use Power BI to create visuals and reports that highlight data trends and insights, supporting decision making process while ensuring dashboard accuracy after daily data updates and utilise DAX language to integrate salary data from HR department, reducing workload by 10%.• Implement data test to ensure data accuracy, integrity and data integration while looking for areas for process improvement.• Build and design interactive dashboards, reporting and visualisation to provide valuable insight using market data and economic indicators to develop data-driven solutions and portfolio insights across organisational products using Power BI.• Implement data test to ensure data accuracy, integrity and data integration while looking for areas for process improvement.

Develop a 3D Printing Cost Estimator Web App: • Show confidence in communication skills by delivering messages between clients and developer team, and eliciting requirements from clients through regular meetings.• Demonstrate excellent documentation skills by preparing and documenting several types of documentation, including chart and graphs.• Collaborate with team members during documentation process to create a technical documentation, including User Instruction.• Review and check quality of others’ work to ensure that documentation content is accurate and meet the standard.