Bill Oberg

Bill Oberg Email and Phone Number

Training Professional able to drive individuals and organizations by delivering customer focused training and service.
Bill Oberg's Location
Peoria, Arizona, United States, United States
Bill Oberg's Contact Details

Bill Oberg personal email

About Bill Oberg

Training Professional able to drive individuals and organizations by delivering training that is customer and profitability focused. Provides key leadership in transitioning customers onto new work platforms. Proven ability to prepare and deliver a plan of action to reach desired result in an efficient and cost-effective manner without sacrificing quality. Known for being a persuasive communicator and ability to earn trust and confidence of diverse customer populations. Able to master new and complex procedures and take the reins of a project that delivers a well-developed presentationSpecialties: • Training and Development • Project Management• Persuasive Speaking and Presentations • Customer Relationship Management (CRM)• Relationship Building • Consultative Selling• Grocery and Convenience Markets • Sales and Service Merchandising

Bill Oberg's Current Company Details

Training Professional able to drive individuals and organizations by delivering customer focused training and service.
Bill Oberg Work Experience Details
  • Fedex Express
    Senior Customer Service Agent
    Fedex Express Jan 2012 - Jan 2014
    Pueblo, Colorado Area
    Oversee daily operations of FedEx Express Station in southern Colorado. Position included shipping and receiving of packages from station, tracking, reporting, payroll and general operations.
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  • Western Union
    National Trainer
    Western Union 2000 - 2012
    Englewood, Co
    Travel nationally 35 to 40 weeks per year conducting group training sessions for largeChains in Western Union operations.• Arrange for Money Order and Money Transfer equipment delivery to agent locations. Equipment valued from $5K - $32K for each customer.• Coordinate and negotiate training facility costs directly with hotel account executives. Have saved over $25K in room fees.• Train customer locations on standard operating policies and procedures connected with money transfers, money orders and use of equipment.• Educate customers on compliance issues including U.S. Patriot and Bank Secrecy Acts.• Serve as sales representative to Customer Agents for additional Western Union products.• Provide on-going customer service to Agents.
  • Western Union
    Agent Trainer
    Western Union 1997 - 2000
    , Englewood, Co
    Transferred to Western Union from First Data to conduct agent training via telephone.• Instructed Agents in all aspects of money transfers as well as payments.
  • Western Union
    Print/Microfiche Operator/Foreman
    Western Union 1994 - 1997
    • Captured corporate billing data and produced print/microfiche based on that data.• Processed corporate billing information for internal reporting and use by other corporate offices.
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  • Excalibur Iii Sports Bar
    Partner/Business Owner - Operations Manager
    Excalibur Iii Sports Bar 1991 - 1994
    Denver Co.
    Managed daily business operations, management and complete human resources function for up to 70 direct and indirect reports including staffing and supervision. • Scheduled monitored performance and delegated responsibilities to support employees.• Sourced and established relationships with vendors to ensure best price and contain inventory costs. • Tracked inventory, purchased beverages and bar supplies. • Applied creative and logical approaches to conflict management and problem solving.• Ensured staff provided exemplary service to drive sales, ensure customer loyalty and retention and to generate new business.
  • Miller Brewing Co. - Miller Brands, Denver, Co
    Area Manager
    Miller Brewing Co. - Miller Brands, Denver, Co 1980 - 1990
    Denver, Co
    Managed beverage sales throughout West Denver Metro which was company’s largest territory.• Trained distributors in operations, customer service, productive sales and display techniques to heighten customer appeal drive sales and generate revenue.

Bill Oberg Skills

Payments Call Center Compliance Team Building New Business Development Process Improvement Account Management Customer Relations Key Account Management Problem Solving Customer Service Call Centers Management Risk Management Cross Functional Team Leadership Sales Operations Sales Sales Management Negotiation Crm Vendor Management Human Resources Team Management Project Management Performance Management Strategy Selling Customer Retention Business Process Improvement Business Development

Frequently Asked Questions about Bill Oberg

What is Bill Oberg's role at the current company?

Bill Oberg's current role is Training Professional able to drive individuals and organizations by delivering customer focused training and service..

What is Bill Oberg's email address?

Bill Oberg's email address is bi****@****ail.com

What skills is Bill Oberg known for?

Bill Oberg has skills like Payments, Call Center, Compliance, Team Building, New Business Development, Process Improvement, Account Management, Customer Relations, Key Account Management, Problem Solving, Customer Service, Call Centers.

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