Bill Perry Email & Phone Number

In addition to the technology solutions that I provide, I am helping companies acquire COVID-19 home test kits and PPE in response to the COVID-19 pandemic. I help companies acquire large lots (greater than 100 million) of 3M N95 1860 masks and Nitrile gloves (Cranberry and Cardinal).Global Performance Solutions (GPS) is a systems integration and.

Aquarian Staffing, LLC is a U.S. staffing company that specializes in providing clients with qualified workers or employees. Aquarian provides nationwide temporary, contract, contingent and permanent staffing solutions to its clients who are in need of hiring contract or permanent employees for their business. The firm’s industry vertical practices are.

Armonk, New York, NY, US

• Sold large complex solutions for the Telecommunications, Defense and Public verticals. Focused on Service Assurance, Security, Asset Management, Problem Management, Cloud Computing and Intelligent Asset Management.
• Created Intelligent Site Operations Solutions optimizing and controlling infrastructure assets (generators, air conditioners, rectifiers) for large wireless multisite networks.
• Achieved over $2m in sales the first year of deployment with additional $120m pipeline.
• Developed solutions for Defense Industry enabling mobile asset management and onboard diagnostics. o Remotely analyzed onboard computer information and sent critical vehicle conditions to a centralized facility that.

Armonk, New York, NY, US

• Led business development for large complex business transformation solutions in the global telecommunications industry. Responsible for large business transformation deals that included quote to cash, service assurance.
• Developed business transformation value propositions and outcomes opportunity analysis leveraging best practices and lessons learned from prior successes.
• Coached sales teams on business transformation engagements to shift culture from individual product sales to broader client solutions focus.
• Led and participated in large business transformation deals managing in a complex matrixed environment.

Headed an Executive Search and Consulting firm. Additionally served as Partner at a firm specializing in recruiting executives in the financial services, defense and technology sectors. Leveraged expertise in helping companies improve their diversity.

Bloomfield, CT, US

• Recruited to lead Life and Casualty insurance operations including customer service, claims, billing, contracts and compliance functions.
• Turned-around the customer service operation in 120 days. Achieved operational metrics for the first time in several years and reduced expenses by 10% year one and 20% in the second year.
• Achieved average customer satisfaction score of 9.4 on a scale of 10.
• Reengineered the operations, focusing on cost effective world-class service.

• Led the day-to-day operations and strategy of a private Internet company. Initiated and designed scalable processes to accommodate growth.
• Changed key strategies and developed strategic partners that positioned the company for national expansion and an IPO prior to the.com bust.
• Established strategic relationships with several Fortune 500 Companies.
• Achieved one million customers in 18 months.

Dallas, TX, US

• Created wireless market offers for the Network Systems Business Unit.
• Developed a comprehensive wireless program to effective deter fraudulent use of phone.
• Key member of senior executive team that negotiated an equity investment in a startup company.
• Led market analysis to determine customer requirements for the wireless local loop product.

Dallas, TX, US

• Created and led the sales, operations, business planning and profit and loss for Network Systems Customer Team.
• Increased revenues more than 250% from $1B while improving profit by more than 350%.
• Recruited and developed a leadership team recognized across the organization as a high performance team.
• Significantly drove improvements in both customer and employee satisfaction.
• Created the financial systems and processes to support the new Sales driven P&L with $2B in revenue.

Dallas, TX, US

• Relocated to manage the US consumer long distance network including asset management, network service management, access management and service development for the Consumer Communications Services Business Unit (CCS)..
• Key member of the leadership team that won the Malcolm Baldridge Award by defining and improving the processes that run the business and creating a high performing engaged team.
• Drove unit cost reduction initiative for the CCS resulting in unit cost performance below competitors.
• Reengineered Operator Services to realize significant cost reductions while achieving service improvements.
• Created cross-functional teams that proactively improved the processes and customer service.

Dallas, TX, US

• Led a national organization of special services operators with a workforce in excess of 5,000 people.
• Drove mission and vision to align each service business unit by defining the services being provided to achieve their strategic contribution to the product they supported.
• Created and implemented cost controls that enabled product managers to optimize services levels while driving efficiency.
• Spearheaded reengineering activities that resulted in service improvements and cost reductions.
• Led a change effort that shifted the organization from a monolithic, metric driven organization to a customer-focused environment achieving the targeted satisfaction levels by product line.
• Created self-managing teams accountable for customer satisfaction and operational results.

Dallas, TX, US

• Directed the services for computer and data products in the 13 state Western Region. Managed a workforce of 500 people with revenue and margin responsibility for a $60M business.
• Increased revenue 30% year over year while reducing expenses 18%.
• Exceeded margin commitment by $2.5M.
• Developed and refocused the leadership team to turnaround business and serve customers profitably.
• Led a major change initiative to focus the entire organization on customer and employee satisfaction, which resulted in the achievement of world-class customer and employee satisfaction levels.
• Turned the operation around and moved from worst performing US team to the best team in 18 months.

Arlington, Virginia, US

Mba | Master Of Business Administration, General Management

Ms | Master Of Science, Systems Management

Bs | Bachelor Of Science, Engineering