I wrote engaging messages about the edge to guide content marketing efforts - how the edge is evolving, what customers are doing with it, and how Dell Technologies can help them through our portfolio of solutions, services, and partners. I also spent my time engaging with industry analysts, coordinating research studies, and generally tracking the edge industry and influencing our position in it. Helping tell the edge story, teaching others how to do so, and tying together all the other edge stories across Dell Technologies is a great way to spend my days! I also host a podcast (https://www.overtheedgepodcast.com/) and constantly explore new technologies.

My team and I are responsible for portfolio-level messaging and content marketing assets within the dynamic and exciting space of emerging technologies. In my first year at Dell EMC, I worked with an amazing cross-functional team to update our AI messaging, create an external thought-leadership podcast hosted at www.delltechnologies.com/nexthorizon, and establish solid connections throughout the Dell EMC and Dell Technologies ecosystem. The coming year will bring a larger focus on data messaging, speaking opportunities at Dell Technology World, and the release of a set of IDC research papers focused on Edge.

As an Enablement Architect for the Worldwide Partner Systems Engineering team, my focus is on aligning Juniper’s partner enablement strategy and assets with our business priorities through collaboration and interlock with our field, corporate, and partner teams.My aim in this role is to contribute directly to engagement initiatives that expand Partner self-sufficiency and accelerate growth and revenue by increasing Partner knowledge of and engagement with Juniper systems, software and solutions. My latest project is to re-engineer the entire engagement experience for our Partners, with particular emphasis on our Champions. I am using a mix of technology (with particular focus on the Juniper 1on1 mobile app), live and virtual events, gamification, and marketing to further build the relationship between our partners and Juniper – rather than continuing to track attendance and knowledge, we will track participation, engagement, and accomplishment for a more active, bidirectional relationship. Using the data generated, I am engaged with our data science team to track pipeline and sales revenue against our work, to validate and focus our effectiveness at delivering on business goals.

In this role, I defined and implemented training for a worldwide audience of technical sales and systems engineers as well as account managers who maintain a technical focus, to support and streamline the technical sales process. Topics included all Juniper products, competitive products, market and ecosystem knowledge, and consultative selling skills. The total audience for training included all technical sellers of Juniper products, both internal and external.To accomplish this, I would create, matrix manage, and disband dynamic global teams on an ad hoc basis to accomplish large-scale tasks while ensuring that the materials and events were relevant for learners across geographic, cultural, and time zone boundaries.I also ran Juniper’s annual Tech Summit and quarterly virtual Tech Summits. Tech Summits are live events held in Asia, Europe, and the US once per year (one event per operating theater) with 42+ sessions. Virtual Tech Summit is an online event held three times per year consisting of 9 sessions presented twice each to allow for time zone differences.For each event, I would create a balanced agenda with a dynamic range of topics that fairly represent our full range of products, customer verticals, domains, use cases, regional requirements, and organizational / political teams inside of Juniper. Hundreds of SEs are trained globally at each event (an average of 2000 internal SEs, partners, and others will attend one of the global Tech Summits each year; virtual Tech Summits typically host 150-350 attendees per session, for a total attendance of 2,000+ per quarter) with a goal of further accelerating sales with every session.My Tech Summit work in 2014-2015 resulted in the largest performance gains ever measured, with the average attendee rating showing an improvement of 0.5 rating points globally in 2014, and an additional increase of 0.3 in 2015 for a 2015 overall event rating of 4.42 out of 5.0.

Work with key stakeholders across Juniper and in our partners to help deliver strategic and tactical technical programs to the Juniper community worldwide. Overall responsibility includes defining what outbound training and technical programs we need to enable, engage, and excite our technical community, when and how to deliver those programs to maximize their effect, and to identify and close any gaps that may exist.While in this role, I proposed, socialized, funded, and program managed Juniper's first foray into design-based certifications. The program has since been handed off to the Partner Champions and Education Services Certification teams for implementation. The first 2 (JNCDA, JNCDS-DC) are now released, with several additional certifications in process

Solving problems of all sorts related to Juniper's security product suite.In this role, I worked as an engineer in the Security Business Unit at Juniper. I served as the global subject matter expert for SRX firewall architecture, training hundreds of engineers on advanced chip-by-chip walkthroughs of the SRX hardware. I also acted as the subject matter expert for LSYS (a chassis virtualization feature) and content security. I also created competitive messaging and advanced training around next-gen firewall (NGFW) features, particularly application identification (AppID) and application-based firewalling (AppFW).During my tenure on the security team I designed and delivered several global workshops, training hundreds of engineers on the latest advances in security hardware and software.

Engage with Channel Partners throughout the Central US to keep them connected, trained, and excited about Juniper solutions.

A Juniper Channel SE works with Juniper Channel Partners to support their business development plans and enhance their Juniper solutions portfolio capabilities. The Channel SE maintains primary knowledge of the technical aspects of each channel partner's go-to-market plan.

The primary roles of a Systems Engineer are to provide technical sales support to assigned sales objectives and serve as a technical resource for the region. SEs possess broad overall industry experience as well as technical knowledge across all Juniper product lines.

BondDesk was ranked #116 on Inc. Magazine’s ‘Inc. 500’ list of America's fastest growing private companies in 2004. As a major player in the electronic bond trading industry, solid project management and tight coordination with their clients’ implementation teams were paramount to maintaining the stability and integrity of their trading platform. I worked as a project manager and network manager at BondDesk, nurturing relationships with clients, vendors, and co-workers to ensure the timely delivery of high-end projects.While at BondDesk, I coordinated three network relocations and performed a total network overhaul to accommodate current industry best practices. I also built a frame relay network business from the ground up, going from five to forty-five remote sites in one year. A sizeable segment of the financial industry performed bond trading over these lines, necessitating significant network stability and security awareness. The entire project represented a new source of revenue for the company.During my tenure at BondDesk I also wrote security courseware for The SANS Institute (www.sans.org) - ‘Managing TCO’ and ‘Developing Security Requirements’.

As a Systems Engineer with ANS, my responsibilities encompassed pre- and post-sales support as well as design, installation, maintenance and troubleshooting of multi-vendor networks. * As the integrator’s lead engineer when Lucent (Avaya) was going head-to-head with the incumbent Cisco in a bid at a state university, I designed and sold the network that was, at the time, the largest Cajun campus network in the world. * As a consultant I developed a protocol to perform network audits for client networks, including technical training for engineers and marketing copy for sales staff. The audit procedure was billable, and it generated further revenue by bringing to light network deficiencies that could be remedied with additional equipment & service. * As part of a 2-man team, I rebuilt the core network for a 5000-user, Michigan-based ISP, including dual load-balanced servers providing user authentication and redundant routers and firewalls.

Contracted to US Army Tank-Automotive and Armaments Command (TACOM) through Synetics, Inc. (Feb 1996 – Sept 1998) and NCI, Inc. (Oct 1998 – April 1999). I worked as the supervisor of the Network Monitoring Center (NMC) providing programming, system and network support for 5000 users on the TACOM network. * Beginning with serious turnover issues (3-month rotations due to stressful working conditions), I significantly redesigned the operations area while working with senior management, the customer, and team members to increase both quality of work environment and overall team cohesiveness. * Redesigned the physical and logical layout of the network to increase manageability and efficiency. * Oversaw the full production environment for a 5000-user military network. * Acted as a primary customer interface for day-to-day operations. This included daily status reports to upper management on the state of the network, current issues, and planned projects.