William (Bill) Plunk Email & Phone Number

El Paso, Texas Area

Provide instructional support to teachers, staff, and students at Rio Bravo Middle School and responsible for implementing and supporting District instructional strategies, methodologies, and intervention programs for at-risk students. Serve as an on-site instructional coach for the campus teachers across core and elective content areas by providing training and supplemental support to the regular educational curriculum and programs. Coordinate and assist with lesson planning, delivery, and instructional resources through collaborative professional learning communities (PLCs) and grade-level instructional teams. Serve as the lead teacher for the campus for communication and coordination with campus and district administration and instructional support teams. Responsible for promoting and assisting with the implementation of technology-based teaching and learning methods to promote student growth and progress in a Blended Learning environment.

El Paso, Texas Area

Designed and implemented effective classroom instructional strategies for 6th and 8th grade Social Studies curriculum at Rio Bravo Middle School. Served as Department Chair, District CAB representative, member of Tech Cadre, and 8th grade SLC representative. Demonstrated effective organization and coordination to collaborate effectively within the department, grade level, and district content areas. Implemented data-driven and individualized student accountability measures of performance and progression paired with technology-based intervention strategies to improve campus STAAR standardized test score performance consistently year over year. Coordinated and organized student intervention programs including after-school tutoring, Saturday school/camps, and STAAR review programs for the Social Studies department.

El Paso, Texas Area

Adjunct Professor for Business at the Verizon, El Paso on-ground campus and Strayer University Online campus. Certified to teach and facilitate 18 different undergraduate classes ranging from BUS100 Intro to Business to BUS499 Business Capstone in the Strayer University Undergraduate School of Business catalog of courses.

El Paso, Texas Area

Produce professional written feature-length articles for print publication detailing build projects to construct realistic scale model representations of military subjects. Plan and organize build projects, photographic sequences, and written descriptions to create balanced depictions of methods, techniques, and materials employed. Articles focus on "how to" step-by-step presentations to demonstrate various techniques and methods to the reader. Published articles featured primarily in FineScale Modeler and Scale Military Modeler International magazines with circulations/distributions in both the United States and Europe.

El Paso, Texas Area

Designed, developed, and managed an online e-business site, My Hobby Info, that provided online inventory management services, price checks, new product news, product reviews, and an online forum to more than 1,700 registered users in 66 different countries around the globe. Peak traffic levels for My Hobby Info saw more than 12,000 monthly unique visitors and over 520,00 page views per month with the Stash Manager handling more than 3,000 user-generated 'Stash' Lists containing over 61,000 individual kits inventoried and managed. Effectively managed an international volunteer staff of forum moderators, site administrators, and review contributors, and coordinated with multiple sponsors to supply timely product reviews, organize and support prize-driven contests, and provide content of interest for the site. Coordinated with individual users to improve the Stash Manager kit databases and provided trouble-shooting assistance on an as-needed basis. Performed daily, weekly, and monthly maintenance and management of the online hosting environment and informational databases.

El Paso, Texas Area

Delivered executive leadership for organization of 600+ employees in multiple domestic US and internationally located Divisions supporting back-office BPO document handling, imaging, and transaction processing contracts in multiple industries and disciplines. Effectively managed P&L responsibility for contracts delivering $85M in annual revenue, producing cost optimization bottom line contributions in excess of $3.5M. Compiled annual budgets and consistently delivered on assigned Quarterly and Annual revenue and profit targets. Developed and executed strategic plans for operations and sales to expand market presence. Developed and conducted manager and Division VP-level training seminars on price modeling and P&L management.

El Paso, Texas Area

Effectively managed multiple domestic US and internationally located Strategic Business Units (SBUs) consisting of 400+ employees supporting 14 individual BPO document handling, imaging, and transaction processing contracts in the Airlines and Transportation industry delivering $12M in annual revenue. Improved average monthly profitability through use of Six Sigma methodology to consolidate SBUs, increase operational efficiency, and drive down overhead costs of operations. Added over $1.5M in annual value for new or expansion business with existing and new logo contracts implemented consistently on-time and to-budget.

El Paso, Texas Area

Effectively managed large-scale project planning and design of service delivery and the development, startup, and implementation of domestic and international projects. Successfully implemented multiple, often simultaneous, BPO document handling, imaging, and transaction processing operations for start-up and expansion business in India, Fiji, the US, and Mexico totaling over $6 million in annual value. Designed and implemented technology-based workflow management structures and metric gathering and reporting for accurate SLA determination and reporting.

Clint, Tx

8th grade Social Studies instructor, tennis coach, and media instructor. Managed campus technology environment and IT infrastructure. Maintained instructional laboratories and integration of technology into educational curriculum.

Mba, Business, 4.0

Activities and Societies: Delta Mu Delta International Honor Society in Business Administration

Ba With Honors, Social Studies/Political Science/Secondary Education, 3.78

Activities and Societies: Phi Alpha Theta National History Honor Society-- Chapter President, Golden Key National Honor Society, Mortar.