Bill Puller Email & Phone Number

Carmel, Indiana

I help tell the stories of the people, processes and technologies that make up the core business of MISO, real-time operations. I provide technical knowledge and insights for the development of Internal Communications (IC), event reports, presentations and management/executive talking points on issues related to MISO’s operations and energy marketplace.I develop products and materials that distill technical subject matter for internal business units and stakeholders. I work across the organization with the appropriate subject matter experts to capture accurate and consistent information, and develop messaging used across a variety of communication mediums/platforms.I also assist in translating complex business rules and requirements into understandable information that can be used in external communications for MISO stakeholders, Board of Directors, FERC Conferences and other entities.

Carmel, Indiana

As Principal Security Intelligence Analyst, responsible for threat intelligence, compliance, and training to ensure the security and safety of the organization’s employees, operations and assets. Develop and provide rapid assessments of security risks, vulnerabilities and complex threats through a wide array of open sources, controlled access materials, established source network and organizational contacts, using well developed analytical skills to pro-actively mitigate risk. Identify, track, and monitor emerging security threats and trends and maintain awareness of changing local/national/international events which could impact MISO's operations. Provide research, analysis, and briefings on security threats, non-technical risks, and safety/security issues. Recommend changes in security posture, direction and approach when needed.

Indianapolis, Indiana

Monitored and identified emerging security threats and vulnerabilities which may impactoperations and investigations. Conducted in-depth research and analysis of trends anddeveloping issues in support of the FBI’s Counterintelligence, Violent Incident Crime,and Cyber programs. Used open source and proprietary materials and databases toresearch, create and publish a variety of intelligence products in support of local andnational programs.Researched, created and presented written and verbal intelligence briefings andpresentations to executive management, supervisors, liaison partners and communitygroups and organizations.Independently developed and implemented an open source collection program whichuses publicly available information to provide real-time/rapid situational awareness andcontext to various threats. Recognized as the division's subject matter expert in the identification of open source and social media materials which are incorporated into various intelligence reports and publications. Provided recommendations and instruction on tools, tactics and techniques used to identify and extract information from a variety of databases and sources.

Ma, Intelligence Studies (With Honors)

Ba, Communications