William Jones Email and Phone Number

Managed a number of high profile projects which have included construction builds, new business start ups, mechanical implementations, IT system implementations, business improvement solutions and automation installations across the Retail, E-Commerce and Consumer sector. Have managed successfully through use of various project management techniques ensuring appropriate governance of project plans from start to completion. On a day to day I deal with customer stakeholder management and am skilled in presentation and facilitation techniques to both internal and external stakeholders. The role has required me to be adaptive, adept at working within a team and methodical in my approach. I have been responsible for providing the project framework to achieve successful implementations and ensured projects are sufficiently scoped with risks and issues identified and corresponding mitigations in place. I am passionate, hard working and collaborate well within a team to deliver successful implementations for our customers whilst being dynamic to the challenges that arise throughout the lifecycle of a project.

Researched and trialled new innovations and technology across Retail, Automotive and Consumer sectors. During this role I worked on multiple projects concurrently which looked to test new technology in live working environments and determine whether they add quality or cost based savings to our business. During this period I was appointed the global lead for virtual reality in DHL which I maintained in to my next role as a project manager. Played a role in presenting VR and AR opportunities to the business and our customers where was responsible for completing the first VR training prototype in our global business.

Worked in a major Retail customer warehouse managing multiple departments and teams of over 20 including managers. Managed day to day performance against KPIs and was proficient in managing teams, managing change and in dealing with investigations and disciplinary action.

Worked in Warehouse Operations dealing with focused on the management of day to day problems and working closely with a customer in the set up of a new contract. Played a key role in projects helping to set up of a new man management system and became proficient with Red Prairie on site. Had to meet key deadlines weekly and improved IT skills significantly, setting up various tools and utilising skills in SPSS software which I gained through my time at Loughborough University.