Bill Redd Email & Phone Number

Windsor Charter Township, Mi, Us

Grand Ledge, Mi, Us

Directed Leadership Team through rollout and implementation of Entrepreneurial Operating System (EOS) based on the books ‘Traction’ and ‘Rocket Fuel.’Collaborated with Visionary (business owner) to develop and execute strategic plans, ensuring operational excellence, consistent customer experience, and increased productivity.Led weekly meetings to drive accountability, consistent progress, and aligning organizational goals with business objectives.Reduced order processing time by leveraging existing technology to streamline resupply process.Screened, Interviewed, Hired, and on-boarded technicians ensuring ongoing training and professional development.Rewrote job descriptions to attract candidates who better aligned to core values resulting in improved candidate quality and employee retention.

Holt, Mi, Us

Led Information Technology, Project Management, Legal, Facilities, and Warehouse teams to successfully support customer-focused sales organization resulting in continued decrease in Operating Expenses through development of mission-focused metrics, proactive vendor management, and improved clarity through consensus-building leadership.Effectively improved and implemented business processes leading to increased accuracy, customer satisfaction, and continual year over year revenue growth.Led teams and responded to fast-paced changes while focusing on decreasing rework and proactive cross-functional cooperation. Led audit training and preparation for Health Canada, ISO 9001:2005, DEQ, and other governing bodies leading to successful outcomes.Developed KPIs and facilitated monthly departmental meeting to improve communication, increase alignment, and drive long-term company growth. Integrated process enhancements for company Salesforce rollout and ensured implementation and user adoptionReduced redundancy and increased efficiency by facilitating Value Stream Mapping sessions to gather business requirements, determine common goals, and gain consensus on how to best serve customers.Spoke to groups of up to 100 team members while coordinating and leading Lunch & Learn sessions, safety training, annual training, and technology/platform updates and roll outs.Reduced processing time by leading cross-functional teams to improve accounting and customer on-boarding processes utilizing SAP, Salesforce, and other technology solutions.Screened, Interviewed, Hired, Trained, and Mentored individuals from teams such as IT, Marketing, Project Management, and Technical Excellence.

Fort Belvoir, Va, Us

Allocated excess and surplus military equipment to include weapons and tactical vehicles to support Law Enforcement Officers throughout the United States.Ensured accountability of over 40,000 weapons for all law enforcement agencies West of the Mississippi river.Identified opportunities for improving customer on-boarding and user experience. Provided support for procurement and delivery of surplus items.Communicated policies and procedures to customers to maintain compliance with federal guidelines.Performed physical audits and serial number verification of law enforcement agencies to ensure proper use of weapons and equipment in accordance with Federal guidelines.Trained law enforcement agencies on use of procurement system using classroom and individual instruction..Communicated guidelines and changes via newsletter and regional and national public speaking engagements