Bill Roberts Email & Phone Number

Chicago, Illinois, United States

Raleigh, North Carolina, United States

Hillsborough, North Carolina

Decorative table top and giftware focusing on handcrafted Italian product.

Raleigh-Durham, North Carolina Area

Led 7 direct reports, 7 VPs, and 14 regional leaders and 8000 total associates in this $1.2B Division of Belk. Aligned division organization to excel at driving top-line sales in focus areas and initiatives while controlling expenses to exceed profit expectations. Engaged teams to implement with excellence item locator (search and send) rollout, $27.2M, +$3M vs Pln. By constantly focusing on talent acquisition and development, recruited 18 high potential executives over the past 3 years while maintaining the highest internal promotion rate in company (70%+) and exported over 42 senior leaders to other divisions or Corporate offices.Over the past 10 years, I have served in a leadership capacity over numerous key strategic corporate initiatives involving customer service, store operational structure, and corporate policies. Led the company in implementing “innovation” initiative in 2013, using brainstorming principles to reinvent morning meetings in all stores to those of engagement versus lecturing. Embraced principles of innovation and idea building for my own personal management style and problem-solving strategy. Delivered the lowest employee turnover rate in company through focus on associate engagement, quality hiring, and active listening sessions from entire leadership teams.

Charlotte, North Carolina Area

Responsible for all aspects of merchandise and marketing for men’s, home, and kids’ demand centers for Belk, totaling 315 Stores with volume of $960M. Direct reports included four vice presidents/DMMs and 16 buyers. Led by example; moved rapidly on performance, good and bad; and energized organization by encouraging change and creativity. Grew men’s through focus on private brand key item intensification and driving sales in key domestic brands.

Raleigh-Durham, North Carolina Area

Oversaw 59 stores with volume of $645M. Built a strong management team through developing high potentials, effecting positive turn and recruiting top talent. Drove sales while controlling expenses to plan rate delivering lowest expense rate in company 2004 at 18.61% achieving net store profit of 13.64% exceeding plan by $1M. Led company in customer service; chosen as division of year for customer service four consecutive years.

Hudson, Ohio

Manufactured, and sold device networking and connectivity solutions for a broad market. Customers included OEM’s, value added resellers (VAR’s) and System Integrators, as well as end-users in many industries, including banking, retail/POS, access control, building automation and security, and energy management. Company sold in 2011.