HBCS delivers innovative solutions for the evolving healthcare revenue cycle landscape. By leveraging integrated technology platforms with industry-leading expertise, HBCS optimizes total reimbursement and reduces bad debt, improving revenue cycle performance. As creative problem-solvers, the HBCS team focuses on service delivery, applying a customized approach to virtual patient registration, insurance reimbursement, and patient account resolution.• Capture more revenue-20% increase in collections• Accelerate cash-Up to 65% reduction in inventory• Improve self-pay revenue-37% increase in patient account collections• Improve patient experience-74% improvement in average speed to answer• Increase patient satisfaction-98% satisfaction based on automated post-call surveysFor more than 35 years, hospitals and health systems have trusted HBCS with their patient relationships and financial stability. HBCS is committed to service and to finding new ways to optimize reimbursement and reduce bad debt while ensuring a positive patient financial experience.

Certification Chair

Benefit Recovery is recognized as a leader in providing superior, cost-effective receivables management and recovery services to some of the largest commercial healthcare providers nationwide. As a preferred vendor for some of the largest healthcare providers in the nation, the Veterans Healthcare Administration and the United States Department of Defense, we provide market intelligence and expertise that drive results.

Benefit Recovery is recognized as a leader in providing superior, cost-effective receivables management and recovery services to some of the largest commercial healthcare providers nationwide. As a preferred vendor for some of the largest healthcare providers in the nation, the Veterans Healthcare Administration and the United States Department of Defense, we provide market intelligence and expertise that drive results.

Capio Partners is considered “the premier healthcare debt purchaser in the industry.” As the pioneers of Complaintless Collections™ we coordinate a facility’s patient-centered culture with its fiscal need for a profitable and predictable cash flow. Our clients, patients, vendors, employees, and even our competitors are our partners, and are treated with respect and dignity. We consider every aspect of communication to be an opportunity to build a positive relationship with a mutually beneficial outcome.My role at Capio Partners is to make healthcare facilities aware of our revenue cycle solutions and assist in our integration.

As a member of a top 50 insurance agency, I provided risk management solutions through a wide range of insurance carriers and their financial products. Wausau is an agency that can bring various carriers for all lines of P&C, we differ inasmuch as we are a captive agency of the Wausau Insurance Co. and a division of Liberty Mutual. This results in direct access to Wausau and Liberty; multi carrier flexibility; and a local commitment with national capacity.

Bank of America is one of the world's largest financial institutions, serving individual consumers, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.During my time at Bank of America, I provided direct marketing to new consumers and current clients for credit services.