Bill Ruch Email and Phone Number
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✅ A FORWARD-THINKING OPPORTUNISTDelivering large-scale transformation and change programs within fast-moving and complex international & domestic environments, with a collaborative leadership style that drives high-performing teams, wins stakeholder buy-in, improves business processes, enhances organizational performance, and boosts bottom-line growth. ▶️ EXPERTISE✔️ 20+ years of experience as GM/VP, COO, and IT Director in publicly traded and private companies with P&L ownership of $100M+, leading large multi-disciplined global teams of up to 150 employees. ✔️ A successful track record of delivering complex portfolios and multi-million-dollar international projects and programs across Financial Services, Banking and Public Transit environments, with a core focus on real-time electronic payment transaction processing systems. ✔️ Proactive leadership, with a natural ability to adapt and influence change in highly matrixed environments, with strong negotiation skills and a reputation for building and maintaining strong strategic partnerships and business alliances. ▶️ PROFESSIONAL HIGHLIGHTS✔️ Led the delivery of the Opal Transit Payment Card, one of the most successful public transit fare collection system implementations globally, a $300M development project with a 10-year operation services term, total contract value $1B. ⇨ Delivered within budget & ahead of schedule. ✔️ Spearheaded the development of a Program Management Office that provided governance and execution for all projects within large financial services organization supporting over 100 financial institutional clients. ✔️ Delivered and operated American Express global merchant payment network across Asia & Europe.✔️ Led multiple successful program delivery negotiations for several multi-million-dollar contract variations for system enhancements.
Transsight
View- Website:
- transsight.com
- Employees:
- 39
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TranssightSydney, Nsw, Au
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Vice PresidentTranssight Jan 2020 - PresentPleasanton, Ca, UsProviding strategic and operational consulting across the mobility space.
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Board MemberMaas America May 2019 - Dec 2023Advancing the New Mindset of Mobility in America
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Founder | Director | Strategic Leadership | Strategy Consulting | Maas | It Operations | FintechBar2 Consulting Pty Ltd Jan 2018 - Jul 2020▶️ LEADERSHIP:Founder of BAR2 Consulting, a business advisory firm, providing consulting services to help businesses with strategic IT direction and implementation with large delivery programs including contract negotiations, program governance, design & build, operations performance and monitoring and customer experience. Specializing in electronic payment systems, transit / mobility and large IT project delivery in domestic and international settings.Specialized experience in: • Financial Services – payment transaction processing & IT systems • Transit Payment Systems – strategy, integration, card-based, open-loop & mobile payments • People Leadership – team training & development, employee engagement and performance • Account Relationship Management / CRM • P&L Management, projects & services • Vendor Management – commercials, integration, relationship & performance management
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General Manager | Vp | It Operations | Sales Management | Transportation | SaasConduent May 2018 - Jan 2019Florham Park, New Jersey, Us▶️ LEADERSHIP: Led operations, sales and IT systems implementation, including flexible passenger payment, intelligent transportation systems and fleet management. Held P&L responsibility for $125M+ transit business portfolio. ▶️ KEY HIGHLIGHTS: • Introduced SaaS, cloud-based architecture to North America strategic technology plan.• Built and cultivated new and existing executive-level customer relationships with top customers to enable program recovery.• Collaborated with IT functions to significantly improve delivery quality and reduce costs. -
General Manager | Program Delivery | Operations | Saas | Data Security | Cloud | FintechCubic Transportation Systems Jul 2013 - Dec 2017San Diego, Ca, Us▶️ LEADERSHIP: Executive ownership for the operations of the Opal transit electronic payment system, the largest automated fare payment system in the world covering over 44,000 square kilometers, 5,000 buses, 400+ rail, ferry and light rail stations with over 39,000 components installed and serviced in the field. Held P & L responsibility for $100M+ annual revenue. Ownership of the ten-year managed services contract including back-office IT systems & services, customer service center, field and workshop maintenance, 3rd-party retail network, card distribution and fare collection, financial settlement & reconciliation. ▶️ KEY HIGHLIGHTS: • Negotiated & closed open commercial items resulting in US$40M+ P&L bottom-line uplift.• Exceeded operational performance targets to the high satisfaction of the customer and the end-users• Recruited, trained and established New South Wales leadership team including all business and support functions; Implemented employee engagement programs, communications and recognition; monthly gatherings at each site for face-to-face communication, reward & recognition and team building. • Drove digital transformation covering all aspects of the Opal Payment Card operational functions.• Established Opal operational services organization and consistently surpassed company budget and revenue profit each year (YoY). -
General Manager | Operations | Business Transformation | FintechCuscal May 2011 - Feb 2013Sydney, New South Wales, Au▶️ LEADERSHIP: Executive leadership with P&L ownership for the Customer Delivery & Operations division, comprising of 100+ employees, responsible for the daily payments processing and settlement clearing house between 87 customers and the financial markets via RBA, VISA, BPAY and other schemes. Served as CIO-second participating in negotiations and delivery with various IT vendors and partners to deliver on program to build a new financial payment switch. ▶️ KEY HIGHLIGHTS: • Migrated 87 financial institutions and over 1,200 ATMs to new payment switch in under 12 months, half the original plan, with 4.5 out of 5.0 customer satisfaction rating. • Established and led Program Management Office, providing governance & execution for all projects within the organization to ensure alignment with corporate strategy, financial investments and resource allocations.• Improved operational efficiency by 25% with the establishment of an Operations Management Framework Strategy defining a metrics-based culture, SLAs, skills matrix & training with improved employee engagement across division. -
Senior Relationship Manager | Committee Member | Telecommunications | Corporate Financial ServicesFirst Data Australia Feb 2009 - Apr 2011Brookfield, Wisc., Us▶️ LEADERSHIP: Managed the largest corporate financial institution account with responsibility for achieving annual billing and growth targets and driving down support costs. Responsible for enterprise program to migrate more than 50 clients and over 2,500 ATM links from legacy telecommunication architecture to state-of-the-art, high-availability TCP/IP links. ▶️ KEY HIGHLIGHTS: • Delivered a large CRM enhancement program to provide a “single view of the customer” via Salesforce.com integration with critical enterprise systems, product catalogue and productivity enhancements.• Consistently exceeded annual sales targets during challenging financial circumstances and turbulent commercial negotiations with the client; only account that achieved full-year target.• Led corporate restructure and change program impacting all management and staff positions to deliver significant cost savings and optimize functions. -
Director Of Technology | It Director | Regional Head Global Network Services TechnologyAmerican Express Dec 1993 - Jan 2009New York, Ny, Us▶️ LEADERSHIP: Multi-regional leadership role heading the technology for the merchant network across APAC and EMEA aligned with the global IT strategy and objectives. Worked closely with the regional leadership, defined and delivered the annual technology plan and strategies for the payment network. Managed and negotiated key vendor and partner relationships. Held P&L responsibility for $10M annual program portfolio budget. ▶️ KEY HIGHLIGHTS: • Negotiated and led the IT implementation of multiple B2B alliances with the largest banks across the Asia-Pacific region delivering significant business growth of revenue/profit growth and market share. • Developed a 3-year IT strategy to transform the end-to-end management and pro-active servicing of the global network partnering with IBM in strategic reviews for industry state-of-the-art solutions.• Delivered all technology projects supporting global merchant payment processing in the APAC and EMEA regions ensuring alignment with business objectives; managed $3.5M operating budget.• Built and developed strong teams across both regions with talent pipeline seeing multiple team members progressing to senior leadership roles including 1 Vice President and 3 Directors.• Implemented outsourced end-to-end production support model significantly reducing costs, increasing quality and greater end-user and employee satisfaction.• Spearheaded a successful multi-million-dollar, multi-year program upgrading the global data network delivering significant cost savings, increased security and resiliency. -
Senior Business AnalystIllinois Power Company Jul 1990 - Jun 1993
Bill Ruch Skills
Bill Ruch Education Details
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Curtin UniversityBusiness -
Arizona State UniversityComputer Information Systems
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Uc Berkeley School Of InformationData Science For Executives
Frequently Asked Questions about Bill Ruch
What company does Bill Ruch work for?
Bill Ruch works for Transsight
What is Bill Ruch's role at the current company?
Bill Ruch's current role is COO | CIO | GM | FinTech | Digital Strategy | B2B | P&L | SaaS | Growing Profits ✅ Creates Culture of Innovation ✅.
What is Bill Ruch's email address?
Bill Ruch's email address is bi****@****ail.com
What schools did Bill Ruch attend?
Bill Ruch attended Curtin University, Arizona State University, Uc Berkeley School Of Information.
What are some of Bill Ruch's interests?
Bill Ruch has interest in Human Rights, Science And Technology, Education, Politics.
What skills is Bill Ruch known for?
Bill Ruch has skills like Program Management, Business Analysis, Team Management, Executive Management, Operations Management, Strategic Planning, Sdlc, Thought Leadership, C Level Leadership, Organizational Leadership, Information Technology, Business Requirements.
Who are Bill Ruch's colleagues?
Bill Ruch's colleagues are Sunil Vishwakarma, Shaila Agrawal, Lovepreet Kaul, Sanford Weinberg, Don Galley, Gopi Purohit, Rashmi Rawat.
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