Taught English Language Arts/Special Education teacher 6-12. • Provided instruction for students in a behavioral setting.• Developed and implemented Individual Education Programs (IEPs) and behavior plans.• Establish effective behavioral Programs for students.• Started a highly successful Photography Club.

Director of OperationsCurrently responsible for overseeing the organization’s daily operations and ensuring that projects are completed on-time and on-budget.• Overseeing strategic planning development and execution• Analyzing & maintaining operational data• Implementing systems and processes to improve efficiency and reducing project costs and duration• Designing & implementing systems to improve communication and streamline operations

Responsible for directing wide array of important programs at a Level 1 Trauma Center with an allocated budget of $1.25 million. Daily responsibilities included the conceptualization and development of the hospital’s clinical volunteer program, management of the Department of Guest Services, overseeing all non-ambulatory transportation. Responsible for managing 30 hospital associates and supervising 400 volunteers annually.• Created and implemented high-impact programs that enhanced departmental productivity including the hospital’s groundbreaking Clinical Volunteer Program• Originated the Clinical Research Volunteer Program to assist the hospital’s research department by matching international medical graduates with ongoing hospital-based research• After assuming responsibilities for non-ambulatory hospital transportation, doubled efficiencies which resulted in savings of over $150k annually• Oversaw associate trainings, staff workflow, project logistics, patient functions and individual and departmental performances • Reported directly to the VP of Advocate Illinois Masonic Medical Center • Designed and executed critical initiatives and solutions with medical professionals, internal stakeholders, thought leaders, key decision-makers and volunteer groups• Initiated ID compliance policy hospital-wide to identify all incoming persons in order to improve overall hospital safety• Partnered with HR and Compensation to re-define associate roles for the purpose of improving productivity and patient satisfaction• Proficient at large-scale budgeting, financial controls and logistical considerations• Well-versed in leveraging technology to improve productivity, essential business practices and procedures; regular resource for community relationship building, Board interaction and executive presentations

Worked with PR, Marketing, Home Health Services and Development departments to provide a full array of support services for the Five Hospital Program. Effectively partnered with patients, nurses, social workers, physicians and volunteers to help senior patients continue independent living.• Initiated and deployed the Continuity of Care Shopping Program that improved overall patient experience and discharge activities• Expanded volunteer engagement and numbers through extensive recruitment, a well-regarded training manual, and numerous fundraising events• Planned, introduced and followed-up on several successful corporate sponsorship initiatives

Tasked with overseeing the complete creation, rollout, promotion and maintenance of the Performing Arts Department. Organized all aspects of logistical planning, booking, event scheduling and talent management. • Facilitated the planning and execution of unique performances, concerts and lectures • Deployed expertise in cost controls, operating efficiencies and volunteer supervision