Bill Schmidt Email & Phone Number

• Advise international financial institutions on best practices for data privacy and secure file transfers by leveraging my experience in IT, compliance mgt, and logistics• Oversite of formatting and electronic transmission of sensitive financial data to IRS record keeping system• Headed migration of internal email and data storage to secure, cloud-based solution• Coordination of offsite event planning & AV technical support• Contributor of strategy and assembly of decks for financial presentation

St. Louis, Mo, Us

Part of a team that helped merge the IT functions of newly acquired Merrick Petcare into the Purina ecosystem. I wore many hats in that role and consulted on several fronts, from helping manage their Azure AD platform as well as integration of many 3rd party apps used in their production environment. Tasks included the following:• Provided end user infrastructure services for multiple locations including remote sales force. • Developed procedures to train users on Microsoft 365 and Windows 10• Provide support for all desktops, notebooks and thin clients in a hybrid MS operating systems/ Apple OS X enterprise, including Active Directory maintenance, DNS support, and Remote Desktop support.• Work with the IT team to continually improve operational processes and other departmental processes.• Responsible for support and the implementation of system enhancements (software and hardware updates).• Supported enterprise mobile software applications including Intune, Jamf.• Supported Microsoft Azure tenant migration including OneDrive, Sharepoint, email and laptop updates.• Provided guidance on Sharepoint site creation, configuration, and security.• Served as primary contact for migration of mac laptops to Windows Lenovo laptops• Compiled asset inventory for all infrastructure including server, network, workstation, mobile devices.• Provided all AV support for conference room systems utilizing MS Teams.• Provided admin support for Jet Reports software enabling ad-hoc sales and marketing reports through Excel• Provided admin support for Shoretel telephony system• Coordinated printer migration to HP managed services• Managed migration of cust svc call routing into Cisco Communicator software• Managed help desk tkt queue via Service Now and GoToAssist

New York, Ny, Us

Managed all end user infrastructure services for a local corporate site of 700 employees as part of a larger global enterprise structure. Also led a team of IT support analysts delivering all business facing IT support services including OS upgrades, implementation, maintenance and any solutions developed by centralized IT leadership. Project management included planning, process development, resource management, metrics, financials, (including capital expenditures), incident management, upgrades, OS deployments, training, executive stakeholder management, networks, servers, workstations and telephony. Responsible for developing plans related to IT business continuity, disaster recovery, SOX compliance and location moves.

New York, Ny, Us

• Elicit, identify and document business, functional requirements for multiple server and disaster recovery upgrades reducing data restoration downtime by 25%• Maintained excellent relationship with centralized architects in organization. Achieved this through excellent record of delivery, technical competence, and knowledge of business • Interface with multiple enterprise support teams to successfully upgrade network and telephony systems allowing for migration to modern unified messaging platforms * Facilitated meetings with telephony subject matter experts for VOIP migration from Avaya to MS Lync * Conducted meetings with desktop engineering group for email migration from Exchange to O365 * Coordinated meetings with network engineering for migration of retired Cisco network switches to updated Cisco network hardware• Organized meetings with senior management to gather requirements for complex system upgrades in 50 conference rooms and streamlined use of video conferencing systems• Consulted with senior management on strategies for live video broadcasts for periodic company events. * Identified deficiencies in outdated systems to close gaps in legacy systems * Presented options to anticipate technology trends and associated costs * Presented range of budget alternatives ranging from complete overhaul of systems to smaller incremental upgrades

New York, Ny, Us

Associate Of Science - As, Computer Science

Education record