More than 20 years of experience in Business Analysis / Test Analysis and Programming. Providing software Product Management / Development / MaintenanceExpertise in various industries – Gas and Electric Utility, Rates and Billing, Bill Presentment (both print and web/mobile), Healthcare (volunteer services), Insurance and FinancialProven expertise in Agile as well as Waterfall methodologies scaling from simple to complex projects and products.Well-developed analytical, problem-solving and decision-making skills. Proficient in learning new technologies and quickly adapting to a new environment. Strong communication skills in managing senior-level internal and external stakeholdersExpert in Business Process Re-engineering, transforming and standardizing business processes