Bill Scudder Email & Phone Number

Bedford, Ma, Us

Bedford, Ma, Us

Bedford, Ma, Us

Lead AspenTech’s Information Services team with the mission to transform IT strategy, services and talent, becoming a true business partner and driving the company forward.Highlights:- Transformed the IS team, recruiting new leaders and talent, and changing to a business-partnership model; worked intensively to align IT projects and resources with business strategy and priorities.- Initiated an Infrastructure Modernization Program; this Program flipped the IT infrastructure strategy from an “on prem” model to a “cloud-first” model, moving to 3rd-party hosting providers for key enterprise applications, IaaS (Office365), and PaaS (Azure and AWS).- Replaced legacy CRM system with Salesforce.com, including streamlining customer care processes, and building out a new customer web portal.- Partnered with Marketing on a Digital Engagement initiative, including roll-out of a new corporate web site, online training and evaluations, and eLearning.- Responsible for company's information security program and data privacy; manage governance (including external audit and incident response processes); implemented security controls, including Data Loss Prevention, advanced malware/threat detection and prevention; developed and implemented cybersecurity awareness training program to create a “security culture”; responsible for company's GDPR readiness and compliance.

Westford, Ma, Us

Westford, Ma, Us

Transformed Sonus’ portfolio of information technology solutions, leveraging cloud-based/SaaS/IaaS solutions for efficiency and time-to-value advantage and deploying unified communications to radically improve the company’s collaboration culture, while strengthening its cybersecurity posture.Highlights: - Created a customer engagement architecture by rolling out Salesforce.com’s Service Cloud and Sales Cloud; standardized on Force.com cloud development platform for all customer-related applications. - Implemented an award-winning Partner Portal, allowing Distributors and Partners to quote and sell Sonus solutions and enabling Sonus’ channel business to grow to 30% of total revenue within two years. - Drove the implementation of Microsoft Skype for Business, a project that provided an ROI within three months and transformed how Sonus communicates and collaborates - Responsible for company's information security program; managed governance (including external audit and incident response processes), and implemented security controls, including firewalls, anti-malware solutions, encryption, SIEM, Intrusion Detection and Prevention. - Created and tested Business Continuity and Disaster Recovery plans.Drove Sonus’ operational excellence and business innovation through the application of lean six-sigma principles.Highlights: - Streamlined order booking process, reducing cycle time from weeks to days and achieving 100% same-day booking. - Defined the strategy and drove the execution to re-vamp Sonus’ customer support web portal, reducing registration cycle time by 95% and providing advanced, knowledge search capabilities to customers. Industry Awards/Recognition: - 2011 CIO of the Year, Massachusetts Technology Leadership Council - 2012 InformationWeek List of Top 500 Technology Innovators - 2013 InformationWeek List of Top 500 Technology Innovators - 2015 InformationWeek Elite 100

Round Rock, Texas, Us

Managed IT for the $600M+ RSA Security Division after its 2006 acquisition by EMC. Led the organizational and IT integration of the two companies, and championed and led the initiative to replace a legacy CRM system with Salesforce.com.

Burlington, Massachusetts, Us

Led several large systems implementations, including solutions for global ERP (SAP), CRM, HR self-service portals, customer care, data warehousing and analytics, channel partner portals and electronic software distribution.

Watford, Hertfordshire, Gb

Managed global supply chain and ERP systems, built an IT infrastructure to support global operations, and integrated acquisitions for $2B+ global manufacturer of medical devices and consumer healthcare products. Promoted through a series of roles, each with greater responsibility and scope.

Bachelor Of Science, Mechanical Engineering

Master Of Science - Ms, Information Security Operations

Mba