Bill Skeet

Bill Skeet Email and Phone Number

Product Design + Strategy • Info Design, Cognitive Psych, Journalism Mass Communications @ Nobl Media
Bill Skeet's Location
San Jose, California, United States, United States
Bill Skeet's Contact Details

Bill Skeet personal email

n/a

Bill Skeet phone numbers

About Bill Skeet

I’m a digital experience leader that has helped businesses transform disconnected processes, products and services into an integrated and cohesive digital customer experience.I establish UX practices with customer insights at their foundation and unify customer success with business success to generate enduring relationships that organically grow. Through focus on customer behaviors and abilities, I have driven adoption, engagement and consumption of digital products and services. I also help businesses through digital transitions and novel use of new technology to serve customer needs.-- Making difficult tasks easier, complex processes simpler, and rendering clarity from confusion to create products that improve the lives of customers.Portfolio: http://www.skeetpractice.com/bill@skeet.com: User Experience (UX) | Customer Experience | User-Centered Design | Design thinking | User-Centered Research | Qualitative | Surveys | NPS | Quantitative | Task and Usability Testing | Jobs To Be Done | Customer Interviews and Journey Mapping | Ethnography | Web Analytics | Data Science | Experimental tools (A/B Testing) | Data Visualization | Interaction design | Graphic & Visual Design | Information Architecture | Digital Strategy | Content Strategy | Publishing Technologies | Change Management | Application of Internet Technologies | Acquisition Integration

Bill Skeet's Current Company Details
Nobl Media

Nobl Media

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Product Design + Strategy • Info Design, Cognitive Psych, Journalism Mass Communications
Bill Skeet Work Experience Details
  • Nobl Media
    Product, Customer Experience - Co-Founder
    Nobl Media Oct 2018 - Present
    San Francisco Bay Area
    Early-stage, mission-based startup empowering advertisers to target their programmatic investment to the best content on the internet and prevent bad actors from profiting from misinformation, hyper-partisan and other extreme content. Nobl Media analyzes the full text of an article using syntactic, semantic and journalistic indicators based on deep-learning models (AI/ML and others) that extract linguistic attributes.
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  • Credibility Coalition
    Member
    Credibility Coalition Sep 2018 - Present
    Providing a holistic framework for credibility signals.
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  • Credibility Coalition
    Working Group (Wg) Contributor - Economics Of Misinformation Wg; Ux Wg
    Credibility Coalition Sep 2018 - Jan 2024
    San Francisco Bay Area
    Econ of Misinformation WG: Examining the business models and systems (in publishing and advertising) that financially incentivize misinformation and disinformation, and support existing and propose new solutions.UX WG: Discovering and defining effective presentation approaches of content credibility indicators.
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  • Raft - Resource Area For Teaching
    Digital Strategy Consultant
    Raft - Resource Area For Teaching Jul 2018 - Jan 2020
    San Francisco Bay Area
    Working with the team to develop and improve digital operations and retail strategy and execution.
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  • Cisco
    Digital Service And Support Experience
    Cisco 2010 - 2018
    San Francisco Bay Area
    Define end-to-end experience for Cisco's award winning Digital Support for millions of web and mobile visitors every month. - Global Team of 20-25 (US, Canada, Asia) including UX researchers and designers, data scientists, product management, project management and content strategy.- Increased usage, engagement and customer satisfaction year-over-year for 5 years.- Established success metrics and balance scorecard for digital technical service- Championed task-performance testing practices that spread across the company. Presented on the topic at various industry and cross-industry conferences and symposiums- Defined Page Value Score (PVS); algorithmic tool measure performance of content pages and allow for data-driven content management decisions https://priorart.ip.com/IPCOM/000235998- UC Irvine I&C SCI x426.67 Certified in Data Science Management (2016)
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  • Skeet Practice Llc
    Principal
    Skeet Practice Llc May 2009 - Apr 2010
    * Align and optimize websites with the business strategy* Transformed web sites into business assets supported by finance, IT, customer care, marketing and sales* Web strategy and design* Web site architecture and information architecture,* Visual user-interface design and aesthetics (graphic design)* Web site engineering and development* User-centered research and testing methodologies* Publishing process design and web business process reengineering
  • Juniper Networks
    Director Web Technology And Communications
    Juniper Networks Mar 2001 - Jan 2009
    • Coordinated expansion and integration of the company’s web properties and technology as it grew from 1500 to 7000 employees and revenue from $500m to $4b. Integrated web content and resources from acquired companies. • Led team of 12 employees and 8+ contractors and consultants on/offshore; budget approx. $5m ($2m operating, $3m projects). Managed numerous vendor relationships and licenses, development and operation expenses. • Architected systems and operational processes for the public site (www.juniper.net), customer support center, intranet. • Improved site quality, performance, usability, and ensured the web sites could scale for massive growth. Partner Center traffic grew more than 700% in 18 months. Evangelized user-center design and metrics-driven decisions. • Introduced ECM, collaboration and document management systems. Led business process change to scale with company growth. Implemented numerous redesigns of Juniper.net, enhancements for the Customer Support Center and lead creation of the Partner Center for channel sales enablement. • Consolidated intranet and established governance models, standards, and processes for managing web sites to ensure quality (Senior Manager of Intranet and User Interface). • Certified TL9000 auditor.
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  • Women.Com
    Director Of Network Design
    Women.Com Sep 1999 - Mar 2001
    Responsible for design of women.com's network of content (Hearst Magazines) and entertainment (Astrology.com, bingo, etc.) websites
  • Knight Ridder Digital
    Chief Designer And Product Manager
    Knight Ridder Digital Mar 1995 - Sep 1999
    1997-99: Product manager for JustGo.com, an arts & entertainment vertical. Designed classified verticals: HomeHunter, CarHunter (now Cars.com), JobHunter (now CareerBuilder). Also designed news tools (NewsHound, etc.) Designer and site architect for Real Cities national network of newspaper sites.
  • Knight Ridder New Media
    Chief Designer
    Knight Ridder New Media 1995 - 1999
    1995-96: Design leader for the launch of Knight Ridder's 20+ newspaper websites after the San Jose Mercury News. Designed original web site templates and worked with KR news editors and business leaders to implement original web publishing processes at KR daily newspapers.
  • Knight-Ridder Information Design Lab
    Designer
    Knight-Ridder Information Design Lab Jun 1994 - Mar 1995
    Member of 8-person think-tank conceiving next-generation newspapers, primarily on portable, flat-panel devices: https://youtu.be/kUcM1qD4-3A(The Tablet Newspaper: http://www.sigchi.org/chi95/proceedings/videos/tam_bdy.htm)
  • University Daily Kansan
    Technology Coordinator
    University Daily Kansan Aug 1991 - Jun 1994
    Transformed newsroom from cold type to desktop publishing -- printing completely paginated pages to negative from which plates were burned. Implemented and manage conversion from proprietary terminals to the first editing and publishing system. Trained student journalists on tools (Quark XPress) and templates. Adapted newsroom operations processes to new technology.
  • Burlington Free Press
    Graphics Editor
    Burlington Free Press Jan 1989 - Jul 1991
    Responsible for the visual presentation of the newspaper. Redesigned the newspaper (changes to page grids, typography, etc.). Responsible for concept to execution of all graphic elements (maps, charts, diagrams, illustrations, etc.) in the editorial (non-advertising) sections of the newspaper. Won AP and Gannett awards for information graphics and for the Gulf War front page design.
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Bill Skeet Skills

User Experience User Interface Design Information Architecture Interaction Design Product Management User Centered Design Graphic Design Strategy Saas Start Ups Mobile Devices Cloud Computing Creative Direction Scalability Leadership Usability Testing Heuristic Evaluation Networking Software As A Service Mobile Applications User Interface Contextual Inquiry User Research Usability Web Strategy Illustration Hci Data Science

Bill Skeet Education Details

Frequently Asked Questions about Bill Skeet

What company does Bill Skeet work for?

Bill Skeet works for Nobl Media

What is Bill Skeet's role at the current company?

Bill Skeet's current role is Product Design + Strategy • Info Design, Cognitive Psych, Journalism Mass Communications.

What is Bill Skeet's email address?

Bill Skeet's email address is bs****@****sco.com

What is Bill Skeet's direct phone number?

Bill Skeet's direct phone number is +141586*****

What schools did Bill Skeet attend?

Bill Skeet attended The University Of Kansas, The University Of Kansas.

What skills is Bill Skeet known for?

Bill Skeet has skills like User Experience, User Interface Design, Information Architecture, Interaction Design, Product Management, User Centered Design, Graphic Design, Strategy, Saas, Start Ups, Mobile Devices, Cloud Computing.

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