This company was created to research the onsite service delivery from corporate outsourcing to field engineer. An analytical approach devised to determine the process, risks, competency, security, strengths, bottom line, and more. 500 service calls performed from bid to delivery in the state of Missouri for enterprise business. specializing in enterprise networks, point-of-sale, DMBs, Cloud Migration, large scale deployments of IT equipment, Break/fix, and smart hands.

Established, implemented, and maintained growth strategy to provide full-spectrum services to support growing companies. Oversee day-to-day operations of Spires Investments Created additional subsidiary and investment fund to pool resources to serve the funding needs of emerging companies.Provide direction and accountability for all subsidiaries and affiliated companies.

In my current position, I oversee all aspects of separate business entities, including Kill Shot Gaming Systems, a national manufacturer of PC gaming computers and business workstations. I manage product development, strategic partnerships, and contract negotiation, as well as administer an annual budget of up to $2M. I manage 12 employees, including hiring, training, and employee development. I also lead development of products from design to national market, including gaming computers, a VOIP service offering, and BaaS. Developed Cloud Services including Office 365 enterprise migrations and support solutions.I’ve had a number of key achievements with this business, among them: - Led negotiation with oversea manufacturer for custom, branded parts in exchange for warehousing and distribution rights, achieving a far lower per unit price on needed parts and additional income from distribution.- Acquired short-term cash for products by establishing partnerships with factoring companies.- Increased revenue generated from Twitter, Facebook, LinkedIn, and Instagram accounts by an average of 800% annually.- Built Awesome Networks, a rural ISP that received a Microsoft BizSpark grant, from the ground up. Sold the profitable, growing business in 2017- Developed a white box gaming computer solution complete with products, marketing, training, supply chain, manufacturing, logistics, and support.

While working at IBM, I directed the installation, configuration, upkeep, and reliable operation of client environments. I designed Office 365 migrations for enterprise clients, including architecture, migration design, and support design. I also managed client communications, including presentations, proposals, and negotiations. I performed ongoing capacity planning based on business growth, analyzing IT processes and implementing improvements as-well-as provided classroom and one-on-one training. Overall product development for taking enterprise clients to the cloud. I made several significant contributions during my time here, including: - Designed and implemented a billable support model for cloud migrations- Designed and implemented new training model for cross client support.- Instrumental in the framework for cloud migration service offerings.The result of these programs and initiatives is a five-hundred percent gain in gross income while lowering operating cost by thirty-eight percent.

I founded this business which specialized in a variety of IT services ranging from network consulting to computer repair for residential and business clients. This business I held for eleven years, in those eleven years I acquired a WISP (Wireless Internet Service Provider) National VOIP phone company, and manufactured custom gaming computers sold throughout the US. I negotiated contracts with major computer component manufactures both foreign and domestic. I successfully marketed my products and turned the company into a million dollar business.A couple key achievements here were: - Created and implemented long-term IT architecture strategies that drove business efficiencies while minimizing costs. Aligned IT services with the needs of the business. - Engaged clients to identify issues and needs, designing customized solutions. Established positive relationships with key IT partners, including outside vendors. - Opened three retail / service centers as well as expanded profits in ecommerce.

Anything Delivery - delivered pretty much anything in the Columbia, MO area. The company was sold in 2013

I managed all major company accounts, delivering elite customer service through responsive interfacing, problem assessment, prompt determination of corrective actions, and comprehensive follow-up. I implemented patches and corrective actions to mitigate security risks and vulnerabilities. I maintained, analyzed, and preformed solutions for software and computer peripherals, as well as set up and configured all hardware. I regularly held meetings with perspective and current clients, as-well-as presented in several local B2B meetings. I was responsible for finding clients, marketing our services to them, and supporting those services. I expanded company profits in my department by 38%.

On site repair of PC’s, servers, network (LAN/WAN), printersData, phone cabling.General networking services: router setup and configuration, VPN, network administration.Satellite installation and configuration.Phone system installation, configuration, and maintenance.Web Design.