William Staggs Email & Phone Number

Washington, Dc, Us

Exercises leadership in defining requirements, recommends and executes technology solutions and communicates as liaison with FNS programs/offices, using FNS core platforms (SharePoint, MS365, Power Platform) and adjunct tools (Power Apps/Automate/BI, DataVerse, Visio, Azure services, and Adobe Sign) to develop solutions for small to medium apps and/or sites. Assist users with advice, training and technical review of citizen development.

Washington, D.C., Us

- Government contracting officer representatives (COR)/technical advisor for Joint Staff’s knowledge engineering support contract. - Oversees the daily operation of 5 Joint Staff SharePoint portals - Provide expert guidance and direction for development of portal solutions to meet the customer’s business requirements.

Washington, D.C., Us

- Serves as the Joint Staff Subject Matter Expert (SME) for Business Intelligence, Reporting, and Business Analysis. - Lead and sole developer of Jaspersoft reports and analytic products for the Joint Staff. Developed over 75 custom reports, charts, and dashboards. Coordinate SQL database changes with DB manager to maximize analytic prowess. Write SQL queries and mining of data to achieve customer requirements. - SME for task management systems to include JSAP-Next task management system. - Serves as a senior staff action officer and adviser providing guidance on policy, procedures, technology systems, and federal programs in support of Joint Staff information management operations and programs. Staffed and received senior leadership approval of Joint Staff Portal Governance. - Serves as the Joint Staff point of contact and project manager for assigned information management program area.- Directs the development, staffing, coordination, and promulgating of information management specific issuances. - Provide program management in areas of responsibility to include Content Management, Knowledge Management, and Business Process Management. - Provides technical advice, guidance, and assistance for the development and maintenance of information management systems, coordination of projects, and development of technology to enhance the operations for the assigned area of responsibility. - Performs analysis and assessments of programs and processes, identifies deficiencies and problems, and assists in developing corrective actions and process improvements. - Recognize and recommend business/process/systems solutions to problems and potential problem areas that have significant impact on information management plans, programs, schedules, etc.

Washington, D.C., Us

Leads the Knowledge and Process Services Branch (KPSB) responsible for "Knowledge" management, "Knowledge" engineering, and business "Process" services for the Joint Staff enterprise.

Washington, D.C., Us

- Senior lead Knowledge Management Specialist for Joint Staff KM community. Overseas development of KM strategy, implementation planning, and curriculum development for Collaborative Tools Workshop. - Serves as the Joint Staff Subject Matter Expert (SME) for Business Intelligence, Reporting, and Business Analysis. - Lead and sole developer of Jaspersoft reports and analytic products for the Joint Staff. Developed over 75 custom reports, charts, and dashboards. Coordinate SQL database changes with DB manager to maximize analytic prowess. Write SQL queries and mining of data to achieve customer requirements. - SME for task management systems to include JSAP-Next task management system. - Serves as a senior staff action officer and adviser providing guidance on policy, procedures, technology systems, and federal programs in support of Joint Staff information management operations and programs. Staffed and received senior leadership approval of Joint Staff Portal Governance. - Serves as the Joint Staff point of contact and project manager for assigned information management program area.- Directs the development, staffing, coordination, and promulgating of information management specific issuances. - Provide program management in areas of responsibility to include Content Management, Knowledge Management, and Business Process Management. - Provides technical advice, guidance, and assistance for the development and maintenance of information management systems, coordination of projects, and development of technology to enhance the operations for the assigned area of responsibility. - Performs analysis and assessments of programs and processes, identifies deficiencies and problems, and assists in developing corrective actions and process improvements. - Recognize and recommend business/process/systems solutions to problems and potential problem areas that have significant impact on information management plans, programs, schedules, etc.

Washington, D.C., Us

- Responsible for the analysis and assignment of incoming tasks to the appropriate division and define the correct task response.- Apply policy for processing Joint Staff actions and interpret policy to ensure desired intent is accomplished. - Subject Matter Expert for Joint Staff Action Processing. Document project milestones and issues tracking to ensure contractor captures and develops information system that mirrors the business process. - Assist Project Manager in the development of replacement task management system for tracking, workflow management, document management, and archival of tasks. - Develop institutional policy for over 1,800 staff members to ensure standardized responses to senior military and other governmental leadership. - Track task assignments to ensure timely completion and proper execution. - Create and provide senior management with weekly reports detailing the status of open taskers and management of suspense/deadlines to ensure compliance.- Responsible for the professional development of over 1600 employees with a $400K annual training budget. Purchase training from commercial vendors in order to meet professional development objectives and individual training plans.- Develop Microsoft Sharepoint sites to include custom content and queries.

Master Of Business Administration (M.B.A.), Public Administration

Masters Of Science, Management Information Systems

Master Of Human Resource Management, Hr Generalist

Bachelors Of Science, Business Admin And Management

Certification, Professional Manager

Associates Of Applied Science, Information Management