Bill Stoyke Email & Phone Number

Grand Rapids, Michigan, Us

Carrollton, Texas, Us

Every school wants the best learning environment for students. But there are a rare few with resources to pay top dollar to obtain it. And, frankly, we don’t think they should have to. That simple belief has transformed us into obsessive tinkerers who spend a lot of time improving the way we work, so that our customers can get high quality furniture at reasonable prices. No matter the activity, we promise durable, purposeful furniture designed for our customers’ needs. And we do whatever it takes to deliver it accurately and on time.

Carrollton, Texas, Us

Carrollton, Texas, Us

North Oaks, Minnesota, Us

Many organizations we speak with face challenges in nearly every department – that when added up cost a significant loss of time, revenue, and profit. For IT Service Management there are common challenges most IT organizations face. Challenges we hear most often include:• Lack executive and operational reporting on IT performance• Government fines due to regulatory non-compliance• Repeated time spent on quick fixes without ever solving the root problem• Down time and lost revenue due to unplanned / unmanaged changes• Unable to track and monitor critical assetsWhat if you could avoid a $50,000 fine by having an auditable change process in place? Sometimes our clients don’t have the right tools – or the processes defined – to address these obstacles. With over 15 years of ITSM expertise, we’ve helped clients evaluate and select tools based on their specific business requirements. And then implement those tools by defining the processes and aligning the technology/processes with the team – saving time, money, and driving competitive advantage.And, do any of these sound familiar?• Inefficiently managing projects in Excel and via group emails• Difficulty holding people accountable to deadlines• Paper-based review and approval processes• Unable to communicate information instantly across the company• Employees using multiple systems to find and verify informationBy combining our business acumen with SharePoint expertise, we’ve helped our clients overcome these types of challenges! What if you could save, for example, a five member team each one hour per week? That’s 250 hours per year of productivity gains just from one project.Key ITSM partnerships:SunView Software, Cherwell Software, BMC Software, PointPath, Bomgar, xMattersKey SharePoint partnerships:Nintex, Metalogix, PointPath, Infragistics, Microsoft

Delivered Marketing Results• Grew Direct sales channel to record levels amid the recession• Responsible for eCommerce site development (site search, navigation, upsell/cross-sell, user experience), email campaigns, paid and organic search programs• Increased catalog mailing ROI through data/customer modeling, A/B testing and segmentation, and RFM-based remail strategies• Built B-2-B website in Microsoft SharePoint to reduce mailing costs, improve dealer service levels, and deliver key marketing/merchandising collateral to a global customer baseDemonstrated SharePoint Leadership• Key member of Governance Committee, Internal User Group; multi-site administrator• Sales: designed CRM-like application that reduced rep data entry time and automated executive reporting of sales activity • Operations, Marketing, Creative: created applications to streamline multi-departmental collaboration for new product development launches• Customer Service: built libraries to store, categorize, and update SOP documents; utilized workflows to parse file names during bulk uploads and eliminate redundant data entry

• Executed all aspects of MindWare UK (United Kingdom) catalog business plan, successfully growing the business• Created MindWare UK marketing plan, budget, and sales forecasts; co-developed inventory forecasts and buy plan• Responsible for MindWare UK eCommerce site functionality to support requirements of direct mail business• Directed UK fulfillment company in day-to-day operations including warehouse and call center performance• Prepared UK cash sheet and pro-forma financials based on catalog sales plan• Increased penetration of U.S. K-12 education market through application of tradeshow- and phone- based market research to targeted direct marketing initiatives• Responsible for content management strategy of US e-commerce website, email marketing campaigns, and affiliate programs

Ba, Entrepreneurship Major, Philosophy Minor

Education record