• Consult with entity stakeholders and Subject-Matter-Experts (SMEs) to aid in delivering products and results for various project ventures.• Construct and deploy brand solutions to increase brand recognition and customer engagement• Design products, materials, and digital media rooted in brand solutions and targeted audiences

• Safely deliver 45,000+ lbs of bottled water from Mesa, AZ to Casa Grande, AZ four times per day, five days per week• Work with Shipping and Consignee/Receiver Yard Spotters to coordinate the successful flow of loaded and available empty trailers between the Shipper and Consignee/Receiver.• Communicate with Asset Manager/Dispatch on load progress and truck status when necessary.

- Safely distribute Coca-Cola Beverages to various locations throughout the greater Phoenix area through the operation of a Class A CDL License.

- Responsible for safely loading and unloading freight onto a flatbed for combination tractor-trailer- Responsible for properly securing freight to the flatbed trailer- Responsible for safely and efficiently delivering freight to customers' locations, both construction sites as well as personal residences.- Responsible for safely operating the truck-mounted forklift to manage freight- Responsible for properly and securely docking and undocking the forklift to and from the flatbed trailer- Pull daily load schedule- Plan the day's route and schedule- Coordinate with store managers and product fulfillment teams to ensure freight is ready- Communicate with customers that are receiving the product to plan drop location for their product(s)- Deliver superior customer service to all customers and fellow Lowe's employees- Licensed/Certified to operate: - Truck-mounted forklift (Moffett) - Counterbalance Forklift - Reach Truck Forklift - Order Picker Forklift

• Managed, developed, and mentored employees in technical support and training teams
• An entrusted leadership member partnering to grow the company with a focus on employee development
• Consulted with company executives, department directors, and team leads on workflow efficiencies using Microsoft 365 tenant suite of applications and deploying operational solutions to increase profit margins
• Developed and managed solutions for departments using the Microsoft 365 tenant suite of applications
• Designed assets and consulted on strategies for company branding and Intellectual Property (IP)

I fulfilled proficiency needs in business processes through various software solutions and advised possible business methods to improve company productivity.

Provided a service of safely and legally delivering Dry Van freight Over-The-Road (OTR) from from coast to coast, border to border, across all of the 48 continental states of America with varying weights, freight types, and weather conditions. Responsible for managing my personal schedule and communication with dispatch through an eLog system solution on a 70 hour / 8 day week managing hour recaps and used paper logs when necessary. Ensured appointment times were met with customers for live load and unload as well as drop and hook at designated timeframes. Also ensured the securing of freight with load locks, straps, seals, and door locks as necessary. Responsible for ensuring freight was distributed across all axels for legal weight requirements and trailer tandems were set for legal positions based on states traveling through, as well as, ensuring the tractor and trailer used were properly maintained and safe for delivering undamaged freight by conducting pre and post trip inspections. I have my HAZMAT, Tanker, and Double/Triple Endorsements, including my TWIC Card, allowing me to pickup and deliver any type of freight required nationally.

• Designed mockups for user interfaces and maintained React Libraries and stylesheets for two training systems
• Developed strategic User Interface (UI) and User Experiences (UX) for two training systems based upon research from users and developed user personas
• Supported programming and server support teams to ensure the best user experience in two training systems
• Consulted with multiple teams and key stakeholders within training community
• Designed presentations for executives and other leadership within the training department
• Designed publication materials within the training department

• Consulted multiple teams within the training community on strategic solutions to effectively communicate their projects for support deliverables impacting multiple lines of business across the United States.• Developed communication plan solutions with a graphic representation of concepts and initiatives that provided clear visual understanding for their intended audiences.• Consulted with teams to ensure accessibility (i.e., 508 Compliance) when applicable • Oversaw and ensured proper usage of Intellectual Property (IP) and kept files up-to-date with IP guideline changes for all Verizon / Verizon Wireless brands for all internal communications and projects across the nation.

• Consulted with vendors on platform and accessibility compliance while also providing them documentation on Learning Management System (LMS) requirements • Aided in troubleshooting issues that surfaced during course development• Provided reporting solutions on the LMS, working with IT teams using ORACLE databases and SQL commands presenting usage and activity data within the LMS.• Co-managed conversion of eLearning solutions to enhance user experience and implement efficiencies for content developers across the nation.• Advanced to another position and set of responsibilities, therefore, I coordinated with IT teams for transition support and reporting, handing over responsibilities to other team members of existing duties.

Designed and developed high-end Graphic User Interfaces (GUIs) for courses with high exposure promoting new products and services for Sales in the West Area covering 12 states.

Designed and developed high-end multimedia communications with high exposure promoting new products and services for Customer Service in the West Area covering 12 states. Shot and edited video for senior staff communications.

Managed information uploads to an online resource for all Verizon Wireless employees for Customer Service in the West Area covering 12 states.

Managed customer issues for the West Area covering 12 states, resolving billing issues, promoting new services and products. Also supported back-end process for migrating customers from one area to another within the United States. Also took escalated (supervisor) calls handing issues with customers that had previous issues that were not resolved or required special attention. Also created printed media for internal competitions to promote high-moral and efficient work-flows.

Self-employed photographer and contracted out another photographer for larger jobs.Provided solutions for families, businesses, schools and non-profit organizations.Portraiture, Black And White Photography, Wedding Photography, Events for both Private and Corporate, Infant, Wildlife, Nature, Landscape, School Portraits for Public, Private and Home Schoolers.

Designed and consulted on resolutions for Intellectual Property (IP) / identity brands, communications, printed materials, and web graphics/assets for small business organizations.

Directed and managed security for 3 of 5 buildings in the Irvine, CA area that Verizon Wireless leased for their services.Previous to that I was a Field Supervisor and also worked in the Security Systems Call Center.

Provided Full Vehicle Service (i.e., pump gas, check fluids, wash windows, and check tires) to customers that requested it or for those that pulled into the Full Service section of the station. Repaired tires, filled out service request forms, cleaned station and closed and opened station depending on shift. Also checked the main gas tank reservoirs for the station for fuel levels and logged for management review.

Patrolled a Mall complex, making sure corridors were clear and safe for mall employees; monitored pedestrian traffic inside and outside of mall to make sure customers and employees were safe. Maintained a clear and visible presence on the property to deter crime and mischief. Also provided security for buildings including lobby and parking structure detail along with assisting clientele for the building. Also provided dispatch control by monitoring radio traffic, directing vehicle patrol based on calls that came in through phones, what was seen on cameras, or in response to radio transmissions.

I graduated Basic Training in San Diego under Kilo Company. My assigned MOS was Security Forces and during Marine Combat Training (MCT) my back went out. At that time, Chiropractors were not an option. I was discharged under honorable conditions.

Patrolled a Mall complex, making sure corridors were clear and safe for mall employees; monitored pedestrian traffic inside and outside of mall to make sure customers and employees were safe. Maintained a clear and visible presence on the property to deter crime and mischief. Also provided security for buildings including lobby and parking structure detail along with assisting clientele for the building. Also provided dispatch control by monitoring radio traffic, directing vehicle patrol based on calls that came in through phones, what was seen on cameras, or in response to radio transmissions.