Bill Syddall Email & Phone Number

Parker & Colorado Springs, Co / Saratoga Springs, Ut Also Licensed In Multiple Surrounding States.

The roots of our agency started in Colorado Springs in 1959. We have community storefronts in Parker & Colorado Springs, CO and Saratoga Springs, UT along with licenses to service clients in many additional states.Ideal clients are businesses and families who want valuable coverage at competitive prices backed with stellar service, industry expertise and claim support advocacy. https://www.alink2insurance.com/our-pledge-of-performanceALINK Insurance Services is a full service, independent agency that designs tailored Auto, Home, Business, and Life insurance solutions to individuals and businesses in Colorado, Utah and surrounding state communities. As an independent agency, ALINK Insurance Services' access to multiple companies allows us to find the right blend of insurance coverage at competitive prices. https://www.alink2insurance.com/independent-insurance-agency Our team of insurance advisors are committed to take the time to educate clients when making insurance purchasing decisions. This educational experience is difficult to find in today’s market.https://www.alink2insurance.com/testimonialsALINK Insurance Services - "Your Link to Security" (303) 752-6475 / (385) 382-0038www.alink2insurance.com

• Direct seven performance optimization delivery teams, 98 employees, responsible for world-class service delivery in a 24/7/365 operations environment.• Reduced operational overhead by 27%, saving $868K annually.• 83% improvement in customer NPS (Net Promoter Score)• Defined and launched Training and Workforce Management organizations to provide scalable usage across company business units utilizing existing budgetary resources.

•Lead Official Check and Money Order organization for 1,900 plus financial institution relationships. [Business Implementation, Check Production and Distribution, Financial Reconcilement, Risk Control, Relationship Management, Service Level Maintenance, Contractual Negotiation, Business Wind Down, etc.]•Consistently achieve 90% plus satisfaction ratings from clients (94%) and employees (90%)•Oversight for $7.4 M budget, beat expense plan goals by $1 M two years running•Streamlined organization headcount by 37% from 153 to 96 FTE, conservative savings of $855 K/year•Restructured abandoned property procedure, generating new annual earnings of $285 K

•Successfully managed outsourcing the American Express Official Check and Money Order business, resulting in $693.6 M in new balances for Integrated Payment Systems•Directly managed 49 FTE with a $2.9 M budget, coming in under by 10% year over year•Reduced annual write-off losses by 96%, from $583 K in 2003 to $24 K in 2005•Increased employee satisfaction from 75% to 94%•“New Business Implementation” team created, streamlined lead time from 50-70 days to 30 days•Reduced express shipments by 74%, saving $232 K•Co-facilitated a 35% reduction in headcount generating $1.2 M in recurring savings•Managed a 98.8% reduction of financial differences and a 95.6% reduction of risk items

•Created a client implementation strategy; including hiring and management responsibilities•Successfully launched over 475 accounts representing $700 M in daily sales volume•Developed, hired, and managed the American Express Official Check and Money Order customer service call center•Solicited, developed, and maintained print vendor relations, managing check stock quality, pricing metrics, and distribution strategies for over 20 million items annually•Managed the selection and deployment of four clearing banks required to support the American Express Official Check and Money Order business•Effectively outsourced all American Express Official Check and Money Order operations from Salt Lake City, UT to Integrated Payment Systems in Denver, CO

Bs, Accounting

Accounting And Business/Management