System Support Manager
Current- Lead a team of 6 to provide IT support for Workday HCM
- Implemented an issue management system for tracking and resolving support cases
- Research, analyze, troubleshoot, and resolve issues related to over 145 integration systems
- Data conversion work stream lead for Mexico Workday implementation for 13,000 workers
- Integration and Data conversion work stream lead for Daimler Truck Financial Services for 1100 workers