Bill Ward Email & Phone Number

Bury St Edmunds, Gb

Bury St Edmunds, Gb

Cambridgeshire, England, United Kingdom

Consultant Salesforce administrator and business analyst to the charity and NFP sector.

Suffolk

As a non-executive board director my role is to provide oversight and strategic direction to the CEO and his team.MENTA has gained a reputation as being the specialist agency for helping people to start and grow businesses; offering a wide range of services designed to support companies with all their business needs. Since its creation in 1984, MENTA has helped more than 35,000 entrepreneurs launch and run thriving businesses across East Anglia. MENTA deliver business advice, training, events, networking and office space to SMEs throughout the region. MENTA’s mission is to support people to start and grow their businesses, encourage expansion, growth and employment to ensure the continued thriving prosperity of East Anglia. MENTA is a not for profit organisation

United Kingdom

This is a varied business facing role, with the following responsibilities:User and license management including new user setup/deactivation, roles, profiles, permissions, public groups.Identify and gather requirements from users and stakeholders.Salesforce configuration changes, including: Flow, fields, page layouts, record types, custom settings, dashboards and reports.Monitoring user adoptionUser training and creating training materials.

I have completed the Salesforce Administrator Course with Supermums and passed the exam on 5th March 2024.Supermums is a global organization and registered Salesforce Trailhead Academy Training Partner specializing in providing professional training and upskilling for roles in the Salesforce ecosystem. This 20-week course provides 15 hours per week of training in Salesforce Administration with weekly webinars, working assignments and internship experience. Training covered: Sales Cloud, Service Cloud, Business Analysis, Data Management, Security, Reports and Dashboards, Custom App Development, Automation, NPSP, Communities, Agile Project Management, AppExchange Tools, Risk Management and System Security, Information Management, GDPR, and Dev Capabilities

Cambridge, United Kingdom

Co-founder and Director of Finance and Operations at Ward Trade Marks.Intellectual Property Regulation Board (IPReg.org.uk) post holder responsibility for finance and administration (HOFA)Managed all operational, financial, marketing and business development activities of Ward Trade Marks.

Cambridge, United Kingdom

Assisting our clients' business aims by providing specialist trade mark and brand protection advice. Giving commercially sound and cost effective trade mark protection strategies is at the heart of everything we do.

Consulting provided to various airline clients in flight operations issues.

Flying BE200 KingAir for corporate clients around Europe

Qatar

Captain, Airbus A330 on the Qatar Airways network covering Middle East, Asia, Africa and Europe

Doha, Qatar

Responsible for safe and efficient flight operations, pilot recruitment, pilot training, fleet technical and regulatory compliance. Responsible for the flight operations budget c£250M

Gatwick Airport

Successfully managed a smooth handover and integration of GB Airways flight operations across to easyJet pre and post easyJet's acquisition of GB Airways.Maintenance the Airline AOC and Post Holder for flight operations. Oversight of flight training, flight safety, quality and pilot industrial relations.Chief Pilot 2004-2005Boeing Fleet Manager 2001-2004Airbus A320 CaptainB737 Captain

Stansted Airport, Essex

Captain, Boeing 737 - flew line operations on Go's european network.Implemented and ran Go's FLIDRAS flight data acquisition and analysis system.

Stansted & Norwich

Aircraft captain and fleet manager. Flew BAe 146, ATR 72, Fokker 50 and Fokker F27 aircraft on Air UK's UK and European short haul network. Managed the phase out of the Fokker F27 aircraft type and the implementation of the ATR 72 aircraft type.

Cambridge, United Kingdom

Flying Instructor teaching Private Pilots Licence and IMC Ratings. Also provided instruction to Air Training Corps Cadets and CCF cadets undertaking the RAF ATC Flying Scholarship.

Post Graduate Certificate, Trade Mark Law And Practice, Distinction

EU and UK trade mark law and 'passing off' rights. EU and UK copyright law. EU and UK registered and unregistered design law.

Bachelor'S Degree, Engineering

Electronic, electrical and mechanical engineering

Education record

Education record