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@fanduel.com
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Bill Dume is listed as Great day to be great at FanDuel, a company with 911 employees, based in Greater Philadelphia, United States, United States. AeroLeads shows a work email signal at fanduel.com and a matched LinkedIn profile for Bill Dume.
Bill Dume previously worked as Customer operations agent at Fanduel and Supervisor at Fulton Bank. Bill Dume holds Associate'S Degree, Business Administration And Management, General from Mercer County Community College.
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AeroLeads found 1 current-domain work email signal for Bill Dume. Compare company email patterns before reaching out.
I am a customer service and sales specialist with 3+ years of experience in various sectors. Recognized for quickly uncovering the needs and preferences of users and account holders, I have a verifiable history of contributing directly to the achievement of revenue and service satisfaction quotas. Professional focal points include cross-functional collaboration, team leadership/training, risk management, schedule/calendar coordination, regulatory compliance, process improvement, report generation, claims processing, and documentation. Currently, I am a Chat Support Agent at FanDuel. Here, I resolve product inquiries, complaints/concerns, and technical issues for customers via chat/messaging platforms in a prompt and professional manner. I also provide ad-hoc support for other departments to meet day-to-day demands, drive the completion of key projects, and elevate internal efficiency and productivity. Colleagues describe me as a progressive, driven, down-to-earth, technical and logistical expert who can be relied on to offer superior solutions that deliver the intended results.[I am pursuing new opportunities and can be reached through this profile, or by phone at: 765-774-2282]
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A career timeline built from the work history available for this profile.
Jersey City, New Jersey, United States
-Interface with customers via online chat/messaging platforms to assist them in navigating products/services.-Conduct troubleshooting of technical issues; escalate complex problems to higher support levels.-Author documentation of customer interactions, including the nature of inquiries, solutions provided, and follow-up actions; perform follow-ups to.
New Jersey, United States
-Provided leadership, direction, and motivation to Universal Bankers in completing day-to-day tasks; prioritized and delegated assignments and adjusted workflows to maximize efficiency.-Defined and tracked KPIs to assess team performance; pinpointed gaps and deficiencies.-Governed the efficient allocation of available resources and assets, including.
Mercerville-Hamilton Square, New Jersey, United States
-Engaged with customers in fast-paced settings with an unwavering commitment to exceeding service expectations while maximizing sales performance.-Up-sold/cross-sold bank products and services to customers based on their personal/business needs, demonstrating up-to-date knowledge of all offerings and options (e.g., interest rates).-Investigated and.
United States
-Delivered exceptional customer service while addressing client queries and issues and resolving conflicts and complaints; maintained a professional and courteous attitude in all interactions, serving as a company representative. -Coordinated with facilities personnel to schedule maintenance and remediate issues to prevent inconveniences to customers and.
Other employees you can reach at fanduel.com. View company contacts for 911 employees →
Joanne Student
Colleague at Fanduel
Clackamas, Oregon, United States, United States
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Nicole Defrancesco
Colleague at Fanduel
New York City Metropolitan Area, United States
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Emely Schraufnagel
Colleague at Fanduel
United States, United States
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PT
Peter Tartaglia
Colleague at Fanduel
Los Angeles, California, United States, United States
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MM
Mihail Macari
Colleague at Fanduel
Cluj, Romania, Romania
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MP
Mike Pasch
Colleague at Fanduel
Montvale, New Jersey, United States, United States
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MP
Megan Prince
Colleague at Fanduel
New York City Metropolitan Area, United States
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LH
Lisa H.
Colleague at Fanduel
New York, New York, United States, United States
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HH
Hyde Harper
Colleague at Fanduel
New York, New York, United States, United States
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NB
Nicholas Brino, Cpa
Colleague at Fanduel
New York City Metropolitan Area, United States, United States
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Quick answers generated from the profile data available on this page.
Bill Dume works for FanDuel.
Bill Dume is listed as Great day to be great at FanDuel.
AeroLeads has found 1 work email signal at @fanduel.com for Bill Dume at FanDuel.
Bill Dume is based in Greater Philadelphia, United States, United States while working with FanDuel.
Bill Dume has worked for Fanduel, Fulton Bank, Nexus Properties, and Grounds For Sculpture.
Bill Dume's colleagues at FanDuel include Joanne Student, Nicole Defrancesco, Emely Schraufnagel, Peter Tartaglia, and Mihail Macari.
You can use AeroLeads to view verified contact signals for Bill Dume at FanDuel, including work email, phone, and LinkedIn data when available.
Bill Dume holds Associate'S Degree, Business Administration And Management, General from Mercer County Community College.
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