Bill is the founder and CEO of Rx-IT in Washington, DC. They have provided outstanding IT services and support to Washington DC area businesses, schools, associations and non-profits for almost 20 years. Today, Rx-IT provides this same, extremly dedicated service throughout the United States. The Rx-IT team has put togetherthe best help desk anywhere and they will answer your call live, 24x7x365. The Rx-IT help desk is 100% in the U.S.A., 100% of the time and the phones are answered LIVE by competent techs around the clock! They also monitor your critical systems around the clock, perform proactive maintenance, do security intervention and end user security training. If you are a business owner, CEO, Director or someone who is burdened with IT, Bill and his team are here to help. Rx-IT has the simplest and strongest guarantee you will find anyway: They also have the strongest guarantee you will find anywhere: Try them for 30 days, if you're not happy, they will give you 100% of your money back, with no hassle. The Rx-IT mission is simple: To have long term committed relationships with clients that can't help but rave about the service.Their motto is: "At Rx-IT, We make things work the way they're supposed to!"