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• Strong technical background with extensive knowledge of multiple aspects and technologies of the communication industry
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Engineering Support SpecialistE-Metrotel Dec 2015 - Jun 2020Www.Emetrotel.ComAfter supporting the E-Metrotel UCx product platforms for five years, I now work for E-Metrotel!This platform is an amazing product that is perfect for migrating existing Nortel platforms as well as new SIP opportunities. Check it out at www.emetrotel.com -
Pre-Sales Engineering\ProvisioningUci Direct Jan 2013 - Dec 2015Nashville, TnUCI direct is an authorized Stocking Distributor for E-Metrotel. The E-Metrotel UCx product line is a robust line of platforms that allow existing Nortel customers to take advantage of their investments and keep their Nortel phones and have the same features they have known for years, PLUS, another level of feature sets that give the customer an even more advanced communications experience.
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Pre-Sales EngineerPremier Communications, Inc. Aug 2011 - Dec 2012Provide Pre-Sales Engineering support\Technical Advisor\Trainer for Nortel\Avaya customers, focusing on legacy Nortel SMB product platforms.www.premiercommunications.biz
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Pre-Sales EngineerNortel Networks Aug 1999 - Aug 2009Duties included Account Management, Pre Sales Design/Support for multi-site opportunities as a HQ SE. Supported internal Nortel SE teams as 2nd tier support as SME. Supported multiple channel partners, both large and small in size. Lead on Beta Trial activities for platforms that resulted in product adoption by partners.Participated in several marketing deliverables such as product and training videos, including on camera presenter, delivered satellite broadcast training for multiple channels in multiple cities for Norstar and BCM, BCM Handbook review for technical clarity, etc. These activities enhanced the Nortel platform value and assisted in increasing revenue for Nortel and partners. -
Sbs Programs ManagerNortel Networks Mar 1999 - Aug 1999Responsible for delivering methods to drive business revenue, product demonstrations for distributors and end user customers. Special projects that required technical expertise. Acted as Nortel Product Placement consultant for Disney, Warner Brothers in the design of specialized equipment that resulted in Nortel product placement for several televisions series such as ER, The District, The West Wing, and Sports Night.
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Sbs Promotions Marketing TeamNortel Networks Oct 1998 - Mar 1999SBS Promotions Marketing Team - Developed multimedia product demonstration CD’s, acted as a training consultant,including on camera delivery of product demonstrations for videos and delivering training via satellite feed to multiple locations. This method reduced training costs for Nortel and distributors by providing on demand product training\customer product demonstrations.
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Norstar Pre Sales SupportNortel Networks Aug 1997 - Oct 1998Assisted in the design of the group and startup \implementation of the Pre Sales Support Team. Acted as Level II Engineer for high profile and multi site customers. Investigate and develop solutions using both Nortel and third party applications .
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Norstar Itas Technical SupportNortel Networks Nov 1991 - Aug 1997Duties included escalated support issues, deciphering and reading the software code to determine origin of issue, making site visits to troubleshoot and resolve the issue. Served as liaison between the Technical Support group and the Product Development teams, including software engineers. Worked to make this technical support team the number one rated support team globally for Nortel. Computer Telephony Integration Manager. The CTI responsibilities included testing and providing design input for the Norstar CTI product line. This was the initial rollout of CTI for Norstar and resulted in increased revenue for Nortel and partners by introducing the application to the marketplace.
Bill Wolfenbarger Skills
Bill Wolfenbarger Education Details
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Nashville TechElectronics\Electrical
Frequently Asked Questions about Bill Wolfenbarger
What is Bill Wolfenbarger's role at the current company?
Bill Wolfenbarger's current role is Engineering Support Specialist at E-MetroTel.
What is Bill Wolfenbarger's email address?
Bill Wolfenbarger's email address is bi****@****tel.com
What is Bill Wolfenbarger's direct phone number?
Bill Wolfenbarger's direct phone number is +121455*****
What schools did Bill Wolfenbarger attend?
Bill Wolfenbarger attended Nashville Tech.
What are some of Bill Wolfenbarger's interests?
Bill Wolfenbarger has interest in Technology, Music Writing\\production, Music Writing\production.
What skills is Bill Wolfenbarger known for?
Bill Wolfenbarger has skills like Unified Communications, Telephony, Telecommunications, Voip, Sales Engineering, Pre Sales, Ip, Sip, Lan Wan, Tdm, Isdn, Channel Partners.
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Bill Wolfenbarger
United States -
Bill Wolfenbarger
United States
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