Provided IT support for fintech-related operations, ensuring the smooth functioning of computers and networks for the company.Managed the installation, configuration, and updates of PCs and laptops for employees.Diagnosed and resolved technical issues related to hardware, software, and networking systems, ensuring minimal downtime.Responsible for distributing office facilities and maintaining hardware inventory reports.Worked in collaboration with the IT team to improve systems’… Show more Provided IT support for fintech-related operations, ensuring the smooth functioning of computers and networks for the company.Managed the installation, configuration, and updates of PCs and laptops for employees.Diagnosed and resolved technical issues related to hardware, software, and networking systems, ensuring minimal downtime.Responsible for distributing office facilities and maintaining hardware inventory reports.Worked in collaboration with the IT team to improve systems’ efficiency and performance, handling troubleshooting in real-time. Show less

Provided on-site support for retail systems and networks, ensuring uninterrupted operations for store-level IT systems.Installed and maintained network devices, including routers, switches, and POS systems, across multiple retail locations.Coordinated with the IT team to implement solutions and enhancements that improved system stability.

Monitored and maintained server uptime, troubleshooting issues as they arose to ensure 99.9% availability for clients.Assisted in managing physical servers, including setting up, configuring, and maintaining server hardware and software.Managed network connectivity and security protocols to maintain the integrity of the data center environment.

Assisted the ministry in managing its internal IT infrastructure, providing technical support to ensure seamless communication and data management.Managed the installation of network devices, troubleshooting issues related to hardware and software.Conducted routine checks and maintenance of IT systems to ensure operational efficiency.