Head Of Project & Program Management, Emerging Tech (Rpa/Ml/Ai)
Cleveland, Ohio, United States
• Co-built the largest (and most successful) RPA (Digital Automation), Machine Learning, and AI program in all of telecommunications. • Design, develop, and implement custom data-enabled, emerging tech solutions that increases efficiencies, impacting thousands of employees by driving $1B in cost savings and accelerated revenue. • Earned the VP-nominated AT&T Connection Award for top PM results among 25 peers. • Serve as lead liaison between stakeholders, developers, software… Show more • Co-built the largest (and most successful) RPA (Digital Automation), Machine Learning, and AI program in all of telecommunications. • Design, develop, and implement custom data-enabled, emerging tech solutions that increases efficiencies, impacting thousands of employees by driving $1B in cost savings and accelerated revenue. • Earned the VP-nominated AT&T Connection Award for top PM results among 25 peers. • Serve as lead liaison between stakeholders, developers, software owners, and executive leadership.• Simultaneously perform multiple end-to-end project management for complex projects following these pillars of success: uncover the problem statement, identify the solution, quantify the ROI, establish the SOW, build the design doc, obtain system/API access, host/drive stakeholder and developer meetings, track progress and updates notes in a PM tool, remove obstacles, validate/demo/test in production, post financial metrics, create visuals, and manage sustainment. Show less