Billy Bowers Email and Phone Number

Adjusted general liability claims, entailing customer service and in-depth investigation. Was able to go through Evidence and document the store statements, videos, and photos to help in the evaluation of the claim and to be able to complete the investigation in a timely and effective manner. Followed good faith claims practices. Prepared and shared relevant information with involved parties. Passed General Liability adjuster licensing exam. Served as a member of a team that managed incoming calls and claims and helped to resolve claims for others. Helped team members with the Evidence and ensured it was documented, relieving some of the stress that they were experiencing during the busy season.• Promoted within the first 90 days of being hired. • Worked with team to identify and help resolve old claims that had become stagnant

Oversaw public relations, customer service, and marketing. Helped customers deal with grieving for loved ones. Handled purchasing. Learned about and then worked with other companies to lower cost and diversify the products that were being brought into the store for sale. Worked with companies in other countries to bring in more elegant flowers for upper end customers to keep costs affordable for anyone who came into the store. • Reached out to business community and became a participant in town activities, including supplying flowers for events as a courtesy to event coordinators to help them increase their exposure. • Worked with city officials to help create and start the street parade that had disappeared and revitalized the long lost city history.

Rehabilitated mentally ill clients to help them adjust into society. Counseled clients involved in mental health court program dealing with addiction and social skills. Educated and trained clients in daily coping and living skills to achieve goal of sobriety through mentoring and teaching. Created monthly teaching calendar.• Counseled clients to improve their interpersonal and everyday social skills in dealing with the public, resulting in measurable/marked improvement. • Worked with the mental health court system to help clients gain social skills that did not include alcohol or drugs, resulting in clients finding activities to replace their drug or alcohol abuse.

Oversaw public relations, sales, stocking, and purchasing. Monitored deliveries in the field and kept delivery costs down while making a profit.• Kept purchasing costs lower by shopping around to other distributors to find or negotiate lower purchasing prices. • Maintained a profit during the down turn of the oil field business.