Billy Burkhalter Email & Phone Number

Dallas, TX, US

United States

Dallas, TX

• Responsible for high level network designs to integrate wireless solutions with customer’s fiber networks to support LTE/5G failover utilizing various OEM Layer 3 platforms
• Provide in-depth technical responses to Requests for Proposals (RFPs) and Requests of Information (RFIs) from a variety of clients and partners.
• Support State of Texas SLED Fiber growth and penetration initiatives.
• Create, visualize, and mine data for analysis and reports.
• Build customers relationships; account planning/strategy and pursue innovative growth

• Developed business plans and product positioning in the marketplace.
• Responsible for the success of Fiber & Broadband penetration initiatives through development and execution of comprehensive marketing plans.
• Managed annual product & strategy budget.
• Identify, monitor, and analyze internal and external performance parameters, and develop competitive analysis on Fiber/IP-Broadband to effectively position the products for success.
• Coordinate with cross-functional entities to drive Fiber broadband penetration.

• Managed $100M annual budget, responsible for all in-vehicle (70K) mobility devices and telematics data throughout the enterprise.
• Supervised team of 10 managers and 200+ contracted installers responsible for installation and maintenance of all mobility devices.
• Managed two call centers, and seven external supplier firms to execute vehicle tracking and data collecting operations.
• Oversaw multiple projects with Big Data, ITO, Supply Chain, IT/VTS, MSOC/ESM, and Global Fleet Operations.

Dallas, Texas, United States

• Deployed and managed mobility devices(phones/tablets) for 40K technicians and managers across 22 states.
• Implemented iDevice ecosystem to establish a well-controlled lifecycle.
• Planned and implemented MDM solutions, inventory management, and tested new software and applications related to new product delivery, systems architecture, process enhancements, infrastructure and security.
• Provided technical solutions and project management for all functional network clients.
• Coordinated and fostered partnerships with technology vendors, internal and external resources.

Dallas, Texas, United States

• Managed and developed Customer Services Technicians responsible for the provisioning of residential and commercial services, as well as maintaining the outside plant network. Coordinated with intradepartmental.
• Performed extensive quality inspections, compliance audits, safety training, and performance reviews.
• Responsible for continuous improvement in productivity, quality, service results, attendance, safety, and budget adherence.
• Coached and developed Customer Services Technicians responsible for maintenance of the air pressure network and its components including air dryers, air-pipes, manifolds, and monitoring devices.
• Elevated crew productivity from the bottom to the highest in measured-jobs-in-eight for the district.
• Reduced operating costs by $100K annually.

Irving, Texas

• Managed the activities involved in the design, preparation, delivery, and need assessment of training and development programs for company managers and employees; Developed methods for evaluation of program.
• Responsible for developing business plans and budgets for the training center as well as the scheduling and facility centers.
• Established design curriculum for complex, interactive, blended learning, and e-learning courseware.

Dallas, Texas, United States

Dallas, Texas, United States

Dallas, Texas, United States

Master Of Business Administration - Mba, Organizational Leadership

Bachelor'S Degree, Management/Human Relations