Billy C. Email & Phone Number

Carrollton, Il, Us

Manage Licensing and Training team.Create industry, company, and software trainings for agents and adjusters.Serve as Continuing Education instructor for agent and adjuster update trainings.Manage licensing of agencies, agents, and adjusters assigned to work with Advanced AgProtection.Manage reporting of completion of training and testing to appropriate state agencies.

Carrollton, Illinois, United States

Carrollton, Illinois, United States

Georgetown, Kentucky

Built and updated QA review procedures and documents to be in alignment with new company standards.Reviewed field claims to determine compliance with industry and company standards.Presented findings to claims staff to establish best practices and improve service. Worked alongside third-party development staff to provide data to expand their services for future claims use.Served as Continuing Education instructor for agent and adjuster update trainings.

Lexington, Kentucky Area

Served as technical expert of field claims and processes for the office claims staff.Audited claim paperwork for compliance with RMA and company standards to ensure proper and timely payment.Served as Proctor for CAPP examinations.Served as Continuing Education instructor for agent and adjuster update trainings.Managed the intern personnel in the regional service office to integrate them into the company.Liaison between field and office personnel.Worked closely with marketing staff, agents, compliance, underwriting, accounting, and field staff to resolve issues.

Managed all aspects of claim from assignment to returning the signed claim to the company to be paid.Proficient with the Claims Management System, Electronic Loss Forms, and manual claims forms.Experienced in both MPCI and Private Product (Crop-Hail) claims.Managed multiple claims efficiently from multiple agencies.Measure grain storage structures to reliably and accurately depict the damage and/or loss.Placed high priority on accuracy on claim work to expedite the claim process so insureds are paid in a timely manner.Performed training for interns and new hires to include field, office, and software training as well as CAPP readiness.Served as Continuing Education instructor for agent and adjuster update trainings.Created a social media network for area claims adjusters to stay connected, discuss problems, and ask questions.

Mt. Carmel, Il

Performed various duties on field survey crew, both as one man surveying and part of a survey team. Took field notes and field points and correlated them to AutoCad Drawings for plat map generation.

Various Locations Both Stateside And Abroad.

Experienced in all aspects of supply, storage, and delivery of both bulk and retail petroleum products. Experienced in transportation of supply items, troops, and POL (petroleum, oils, and lubricants), pertinent to military readiness and mission success.

Mt. Carmel, Il

Home construction and remodeling. Worked part time on weekends/when not working other jobs

Bs, Individualized Studies

Associates, Science