Billy Compere Email & Phone Number

Provided tier 1 technical support for multiple ISPs, assisting users with LAN/WAN connection issues, including Fiber, DSL, and Fixed Wireless troubleshooting.• Performed hardware and network troubleshooting for mobile devices, Windows 10, and Mac OS, resolving issues remotely across various locations.• Assisted end users with email issues, password resets, and basic desktop support to optimize user experience.• Utilized ticketing systems to manage and process support requests, ensuring timely resolutions.• Explained technical information in clear, accessible terms, and acted as a resource for colleagues on complex

Tampa, Florida, United States

• Developed trusting relationships with traumatized and abused children aged 10-17, providing day-to-day support through trauma-informed care.• Completed detailed patient documentation, including admissions, status updates, and logging client interactions.• Fostered a safe, inclusive environment in counseling sessions, ensuring individuals felt respected and valued throughout the therapeutic process.• Delivered crisis intervention services when necessary, guiding clients through challenging situations and connecting them to appropriate support resources.• Built strong rapport with clients by practicing active listening and empathy, creating a therapeutic atmosphere that encouraged personal growth.

New Port Richey, Florida, United States

• Performed clerical tasks, such as answering approximately 30 phone calls and scheduling appointments.• Prepared patients to meet with physical therapists.• Executed interventions of modalities or exercise as directed by therapist or assistant.• Improved patient experience with compassionate care and consistent communication, leading to high satisfaction.• Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning.

Bachelor Of Science - Bs Cybersecurity, Information Technology

Associate'S Degree, Information Technology