Oversee operations, compliance, human resources, budgets and key performance indicators for all ten Harmony Recovery Group mental health and substance abuse facilities.

• Oversee all Operations Managers in three locations: Sumner WA, Spokane WA, Prescott AZ• Implemented Royal Life Centers Program in all new treatment centers for all levels of care.• Traveled to all West Coast treatment centers monthly to work with, guide and evaluate Operations Managers and Clinical Supervisors.• Responsible for hiring and training supervisors for each location.• Created and tracked reports for admissions, discharges, billing and utilization… Show more • Oversee all Operations Managers in three locations: Sumner WA, Spokane WA, Prescott AZ• Implemented Royal Life Centers Program in all new treatment centers for all levels of care.• Traveled to all West Coast treatment centers monthly to work with, guide and evaluate Operations Managers and Clinical Supervisors.• Responsible for hiring and training supervisors for each location.• Created and tracked reports for admissions, discharges, billing and utilization reviews.• Worked directly with ownership to evaluate staff and place them in the correct role.• Created budgets for all treatment centers. Show less

• Created policies, procedures and implemented them into the program.• Responsible for the marketing team and implementing new ideas to generate business.• Oversaw all tours and potential admissions into the facility.• Created a tracking system of all referral sources and potential clients.• Direct contact for referral sources, whom I formed ongoing relationships with.• Managed day-to-day operations, including clinical and support staff.• Helped… Show more • Created policies, procedures and implemented them into the program.• Responsible for the marketing team and implementing new ideas to generate business.• Oversaw all tours and potential admissions into the facility.• Created a tracking system of all referral sources and potential clients.• Direct contact for referral sources, whom I formed ongoing relationships with.• Managed day-to-day operations, including clinical and support staff.• Helped plan and meet fiscal goals, on a quarterly basis.• Managed billing and utilization review. Show less