Billy Giovanni Email & Phone Number

Petermann, Nt, Au

Yulara, Northern Territory, Australia

- Act as Manager on duty whenever required- Responsible for day to day operations- Ensure service is on point and according to standard- Team up with management to achieve the company's goals- Oversee the inventory of all food and beverages within the restaurant

Lampung, Lampung, Indonesia

- Build concept and menu for restaurant- Develop SOP for kitchen and front of house- Procure all elements that is necessary for the establishment- Comply with all the regulations required to open a restaurant- Train kitchen and front of house- Develop budget, target, and marketing strategy- Negotiate with suppliers- Develop relations with customers- Responsible for the restaurant operations

Jakarta, Jakarta, Indonesia

- Design and implement overall recruiting strategy- Develop and update job descriptions and job specifications- Perform job and task analysis to document job requirements and objectives- Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc- Source and recruit candidates by using databases, social media etc- Screen candidates resumes and job applications- Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule- Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes- Onboard new employees in order to become fully integrated- Monitor and apply HR recruiting best practices- Provide analytical and well documented recruiting reports to the rest of the team- Act as a point of contact and build influential candidate relationships during the selection process

Jakarta Metropolitan Area

Tasks & Responsibilities :- Worked in a fast-paced environment- Relayed and prepared food and beverage orders using safe food handling techniques- Provided efficient food sales and services to guests- Assisted in maintaining cleanliness in work areas and outlet areas- Answered telephone inquiries

Greater Jakarta Area, Indonesia

- Responsible for recognition and engagement of the most valuable Elite members through delivery of the highest quality member stay experience. - Involved in all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up via post-stay feedback received through GXP and CEC. - Cooperated with other members of the Loyalty department team to make certain that there is an effective communication and delivery of Elite benefits program to all members.

Sydney, Australia

Tasks & Responsibilities :- Worked in a fast-paced environment- Relayed and prepared food and beverage orders using safe food handling techniques- Provided efficient food sales and services to guests- Assisted in maintaining cleanliness in work areas and outlet areas- Answered telephone inquiries

Sydney, Australia

In charge of :- Organizing Functions (meetings, ceremony, retreat, etc.)- Setting up rooms space for events- Provide quality service for the customers- Working in a dynamic Team

Sydney, Australia

Responsible for Buffet and ala carte service in The Dinning Room (ADD Restaurant).o Worked as a food runner and pass mastero Worked as a Barista

Suzhou, Jiangsu, China

-Opera- Responsible for Check in & Check out- Handling Complain- Upselling- Maintain guest relationship

Shanghai City, China

- Serve customer (Casual Fine Dinning Service)- Food Checker (Making sure the food goes to right table and clean)- Prepare for banquet event- Bar back- Team work skills

Suzhou, Jiangsu, China

- Serve customer ( Fine dinning )- Fine dinning service cycle- Mis en Place ( Fine Dinning )- Bartender

Bachelor’S Degree, Hospitality Administration/Management

Activities and Societies: Expanding knowledge in Hospitality Management Leader of Hilton Horses (Campus's organisation) Contribute.

High School, Social