Billy Glisson Email & Phone Number

Coral Gables, Fl, Us

Philadelphia, Pa, Us

Responsible for all construction projects both residential & commercial in the Sacramento-Stockton and surrounding areas.

Philadelphia, Pa, Us

Philadelphia, Pa, Us

Oversight of new division for the company to support PG&E Gas Leak Detection dutiesResponsibile for all division budgetary, forecasting and Profit/Loss activities Company liaison for all client activities Maintain 20% return margin with a 5m budget for a start- up projectManaged IBEW membered resources to support 19 client field offices, that included 30 indirect reports and 4 direct reports Implemented division safety programDeveloped and organized improved billing processes utilizing best practices methodsMet or exceeded client & division KPI’s and objectives(Due to a change with PG&E strategy of gas leak detection processes, the company closed division and layed off all staff members)

Alpharetta, Georgia, Us

Oversight of four client utility accounts (Duke Energy, Indianapolis Power, Louisville Gas & Electric East Kentucky Power Cooperative) that included 7 customer facing energy efficient and demand response programsClient Relationship ManagerBudetary, Forecasting and Profit/Loss OversightDeveloped and assisted with two start up energy efficient programs for Duke Energy; ( three tier rebate program and weatherization program) Responsible for Quarterly client business reviews for each programDeveloped and established training procedures for call center representatives Managed 75 indirect and 6 direct resources located in 6 field offices throughout 5 states(Relocated back to CA for family reasons, GoodCents did not have any current opportunities for a transfer)

Alpharetta, Georgia, Us

Oversight of two client utility accounts (Duke Energy & Indianapolis Power) that included 3 customer facing Energy Efficient/Demand Load Control programsClient Relationship ManagerDeveloped and forecasted budgetary proposalsProfit & Loss oversightImplemented SOP’s for all field activitiesManaged 25 indirect and 3 direct reports 3 field offices throughout 5 statesDirect liaison for all program activities with internal call center operations & other internal support teamsResolved customer escalations

Alpharetta, Georgia, Us

Responsible for the day to day field operations/warehouse business activities for a start up project for PG&E & City of Rosville Electric Demand Energy Saving ProgramsDeveloped and Implemented performance KPI's for team membersOversight of hiring & training of 50 staff members with 3 direct reportsOverview of two Field OfficesHandled all customer escalations Developed and Implemented Quality Control programFleet Vehicle ManagerSafety Program ManagerOver saw 80,000 + installations of Demand Response devices and Thermostats

Us

P & L oversight, increased west district net profit by 3.5%2 million plus dollars of gross revenue for 2006Oversight of 5 direct reports & 85+ indirect reports assigned in multiple unit locations located in the California market areaClient Relations Oversight with our customers Comcast Cable and Charter Communications Managed company’s state wide dispatch centerImplemented successful safety program for Northern California operations resulting in highest safety standard for Western Region.

New Edge Networks Authorized Full Service providerSmall and medium size businesses Computer Network/Desktop Support with 30 clientsClient Relations ResponsibilitiesBusiness sales development dutiesComputer backbone network design and installation dutiesFiber Optic Certified

New Edge Networks Authorized Full Service providerClient Relations DutiesBusiness Development DutiesDirect and coordinate daily operations of Field Technicians in five Western statesTrained new personnel for DSL, T1, & Broadband products and servicesBudgetary and P&L responsibility for the Western RegionFacilitated company communication with outside vendor to ensure customer commitments were completed as scheduled

Sole proprietary small business companyFull service provider for PrimeStar (now Direct TV) Satellite CompanyAuthorized Vendor for AT&T Broadband (now Comcast) Responsible for the budgetary & profit and loss KPI’sBusiness development Marketing and direct sales promotionsDiversified business into CATV/Fiber/Computer network support & Telecom segmentsManaged up to 20+- employees during the business life of the companyLicensed State of California ContractorClose the business in 2000

Washington, Dc, Us

Aviation Electrician Performed maintenance on A-7 Corsair ll aircraftUnit's Electrician Shop Troubleshooter Plane Captain CertifiedEngine Turn CertifiedAviation Wheel CertifiedCommand Advancement ProgramLeadership ProgramsSecrete Security Clearance