Billy Grima Email & Phone Number

Scotland, United Kingdom

North Berwick, Scotland, United Kingdom

West Sussex, England, United Kingdom

Rusington West Sussex

Heathrow Airport

London Heathrow

Present Role – Duty Team Manger for the contingency team – this involves coordinating and coaching a team of operatives on supporting Gatwick Airport. Develop training material to support the induction programme, for security & other operational staff.Deliver training directly to Heathrow Airport Security Staff /Trolley Team/DfT inspectors & other Airport Operators. I had direct involvement with the following:Communicate regularly with key compliance stakeholders… Show more Present Role – Duty Team Manger for the contingency team – this involves coordinating and coaching a team of operatives on supporting Gatwick Airport. Develop training material to support the induction programme, for security & other operational staff.Deliver training directly to Heathrow Airport Security Staff /Trolley Team/DfT inspectors & other Airport Operators. I had direct involvement with the following:Communicate regularly with key compliance stakeholders within the business. Ensure all training contributes positively on staff/customer experience. Analyze the effectiveness of all training through regular review and evaluation. Work with non-aviation trainers,introducing new subjects to bring them up to speed on key elements required for this specific role.Coach the support trainers (security officers assigned to assist the team) in the requirements of the role and delivery of training.HAL security officers training - short term contract completed 1st of July 2014, now with the baggage training team – on going This role is to deliver familiarization & training on Terminal 2 baggage process, to various companies’ baggage teams.Proving trials ramp and baggage process. This role is to deliver familiarization / trial and training across all Terminals baggage process, to various companies’ baggage teams. Show less

Uk

To ensure that all mandatory & company specific training is completed and all staff are fully compliant.Work with all relevant Contract managers to ensure the correct level of training support is delivered to their operations. Directly manage a small team of operational trainers across the UK including financial, performance and compliance responsibilities. Involved in various companywide working groups: Aviation security service stream meeting – quarterly PRM… Show more To ensure that all mandatory & company specific training is completed and all staff are fully compliant.Work with all relevant Contract managers to ensure the correct level of training support is delivered to their operations. Directly manage a small team of operational trainers across the UK including financial, performance and compliance responsibilities. Involved in various companywide working groups: Aviation security service stream meeting – quarterly PRM (Passengers with Reduced Mobility) forum – quarterlyPRM working group – introduced a new approach to training staff, on the PRM roleDeveloped E-Learning training material (aviation & non aviation)Developed–training material (power points etc)-(aviation & non aviation)Delivered on site training & coaching at various UK airports for OCS Group Show less

Uk

Primarily worked closely with the Organization & Development (OD) Manager on projects and relevant business stakeholders to design, develop and deliver innovative and high quality compliance training solutions to the OCS business. Main Duties and ResponsibilitiesAssist in devising, implementing and promoting Group Learning & development strategy. Design appropriate compliance courses and supporting workshops, for all levels across the business.Developed e-learning packages… Show more Primarily worked closely with the Organization & Development (OD) Manager on projects and relevant business stakeholders to design, develop and deliver innovative and high quality compliance training solutions to the OCS business. Main Duties and ResponsibilitiesAssist in devising, implementing and promoting Group Learning & development strategy. Design appropriate compliance courses and supporting workshops, for all levels across the business.Developed e-learning packages for the aviation team.Drive the delivery of a strong Corporate Brand through all learning and development interventions. Ensure all learning and development contributes positively to the customer experience. Communicate regularly with key compliance stakeholders internally & externally. Analyze the effectiveness of all compliance training solutions through regular review and evaluation with candidates and subject matter experts, submitting structured updates accordingly. Show less

Uk

To ensure that the training delivered within the region or division meets the requirements of the business and contributes to the strategic objectives of the organization. Main Duties and Responsibilities Work with managers/supervisors/area trainers (if applicable) to deliver all service specific/legislative training in relation to the business within agreed timescales group wideWork with operational and contract managers to fully understand service level requirements in… Show more To ensure that the training delivered within the region or division meets the requirements of the business and contributes to the strategic objectives of the organization. Main Duties and Responsibilities Work with managers/supervisors/area trainers (if applicable) to deliver all service specific/legislative training in relation to the business within agreed timescales group wideWork with operational and contract managers to fully understand service level requirements in relation to training for clients and offer bespoke solutions. Evaluate the effectiveness of all training solutions ensuring that training needs analysis are utilized fully to deliver the business and customer expectations. Ensure consistency in training material group wideWork with operational teams to support mobilization training requirements Ensuring that training matrices are in place. Build strong working partnerships with operational teams/ Learning & development /HR colleagues by regularly reviewing operational training requirements.Part of the team that delivered training in hold baggage systems at Dublin Airport, ready for the commencement of the contract.Delivered on site training & coaching at various UK airports for OCS Group Show less

Lhr Heathrow - Uk

Responsible for designing, managing and delivering training courses to all security staff either mandatory or company based, in line with Department for Transport and Corporate requirements.Using my experience as an operational supervisor, in handling sensitive information related issues, security related issues, incident /crisis management and business continuity. Main Duties and ResponsibilitiesEnsured training met changing business & regulatory compliance needsEnsuring… Show more Responsible for designing, managing and delivering training courses to all security staff either mandatory or company based, in line with Department for Transport and Corporate requirements.Using my experience as an operational supervisor, in handling sensitive information related issues, security related issues, incident /crisis management and business continuity. Main Duties and ResponsibilitiesEnsured training met changing business & regulatory compliance needsEnsuring that customer service is integral to the role. Delivered on site training & coaching, to operational security staff & service team leaders Created training packages to meet the specific needs of the terminal. Responsible for the development and leadership of the operational training team.Ensuring that all training files and records are maintained to meet all auditing requirements.Work alongside numerous departments, airport management, terminals and other airports.I had developed Terminal 3 training team to be regarded as one of the best at Heathrow Airport Show less