• Led vendor transition planning and contract negotiation for new clients, ensuring smooth transitions and maximizing quality control vendor review scorecards.• Managing oversight of RFI, RFQ, and RFP vendor selection processes, assisting with change validation for multiple types of commodities.• Negotiating execution of contracts and managing onboarding process for selected vendor partners. • Oversight of Supplier Development & Diverse Supplier Spend Programs to ensure compliance with client goals.• Responding to vendor issue escalation and resolution, maintaining appropriate performance data for KPI metrics utilized in Quarterly Business Reviews.• Oversight of contract database, Certificates of Insurance, W9, payment system details, and OFAC Compliance.

• Contributed to change management ideas on the Transition Team for the Client’s merger and integration of bank processes.• Managed oversight for compliance, vendor management, and risk monitoring for contract quality assurance.• Collaborated in the RFI, RFQ, and RFP vendor selection process and assisted with vendor transition planning and logistics.• Assisted Supply Chain Management team with vendor issue escalation and resolution.• Managed implementation and version control updates of the Playbook for the client account.• Performed Internal Control reviews for identity access management of invoicing software, vendor set-up approval validation, and tracking of operational risk management incidents.

• Led Compliance team in consolidation of Atlanta SSC and addition of 3 hospital facilities • Managed Compliance team in Nashville SSC for Healthcare Revenue Cycle Management, overseeing HIPAA and HITECH incidents, government overpayments, and SOX security reviews.• Presented compliance training to new employees and supported investigation of ethics line cases.• Expedited monitoring, documentation, and management presentation of compliance functional standards and regulatory updates.• Generated results and expedited audit issue resolution for corporate compliance audits.• Responded to general compliance inquiries while maximizing troubleshooting to determine most appropriate recommendations.

• Led the creation of a fully staffed compliance department at Franklin Synergy Bank during a period of rapid growth.• Led enhancement, expansion, and improvement of the bank's overall Compliance Management System including loans, deposits, payments, fair lending, and Community Reinvestment Act program compliance. • Managed ongoing tracking and implementation of numerous consumer protection regulatory changes.• Provided supervision and guidance to the Bank Secrecy Act and Anti-Money Laundering Compliance Officer and team.• Expedited risk control self assessments (RCSA's), compliance monitoring, and training while presenting status and results to bank management, the audit committee, and board of directors.

• Led enhancement, expansion, and improvement of the bank's overall Compliance Management System including loans, deposits, payments, fair lending, Community Reinvestment Act, and Bank Secrecy Act, and Anti-Money Laundering program compliance. • Expedited risk control self assessments (RCSA's), compliance monitoring, and training while presenting status and results to bank management, the audit committee, and board of directors.• Enhanced reporting and tracking of multiple ongoing regulatory changes for consumer protection regulations. • Provided guidance and support to banking personnel concerning emerging regulatory compliance issues.

• Enhanced compliance program oversight, monitoring, and reporting to risk management committee, audit committee, and the board of directors while updating annual monitoring plan based on risk control self assessments (RCSA's).• Oversaw compliance, fair lending, CRA, and BSA - AML programs, ensuring bank's adherence to federal and state banking laws.• Expanded compliance training and overall awareness for employees and board of directors.

• Supported management with data and information for navigation through the 2008 economic crisis.• Prepared and distributed compliance training to employees and the board of directors including training and implementation initiatives covering numerous emerging regulation requirements. • Supervised audit staff and served as Compliance and BSA - AML Officer.• Conducted financial, operational, and compliance-related risk assessments and internal audits.• Updated policies, procedures, and compliance training for employees and the board of directors.

• As a member of the newly regionalized compliance team, managed regulatory compliance programs for three local Synovus Banks.• Conducted monitoring, audits, employee training, and coordination of compliance exams with internal auditors and regulators.• Presented updates on Bank Secrecy Act, Fair Lending, and other compliance areas to boards of directors and bank management.