Billy Joyce Email & Phone Number

Springfield, MO, US

Springfield, Missouri, United States

• Enforce credit and collection policies and procedures
• Enforce credit policies and procedures with branch store managers by maintaining contact on a regular basis to monitor past due accounts, including monthly, weekly, daily and equipment accounts
• Manage collections for 250 stores in order to minimize loss to the company
• Enforce credit policy with customers and initiate appropriate collection action

Springfield, Missouri Area

• Identifies opportunities for expansion of relationships with new and existing clients
• Makes appropriate referrals to other business units for banking products and services
• Explores customer needs and cross-sells services that are in the best interest of the customer
• Answers questions and solves problems for customers by listening, collecting data, securing answers in a timely manner
• Maintains knowledge of consumer loan policies and procedures and assist with branch’s consumer loan portfolio
• Networks to increase client base and encourage existing clients to expand financial relationships through the Springfield Chamber of Commerce and other local organizations

Springfield, Missouri Area

• Established rapport with new and existing clients’ to increase satisfaction and loyalty
• Complete knowledge of all aspects of the teller line including processing transactions, balancing cash drawer and vault
• Adhere to various bank policies and government regulations as well as credit policies and procedures

Springfield, Missouri Area

• Promoted bank products and services based on customers’ needs
• Completed knowledge of all aspects of the teller line including processing transactions, balancing cash drawer and vault

Springfield, Missouri Area

• Built relationships with customers, driving sales, and operating in accordance to the company mission statement
• Opened and closed the store, including counting cash, opening and closing cash registers, bank deposits, and creating staff assignment
• Watched and recognized security risks and thefts, and how to prevent and handle these situations
• Compare and verify merchandise invoices to ensure all shipments are correct as well as checking accuracy of freight packing slips