With a Bachelor of Science in Criminology from St. Anthony's College, my analytical prowess has been a cornerstone in my role as Merchant Relations Manager at Shoppedia. Our team leverages my research skills to deepen merchant engagement and enhance platform experiences. My background in GDS, specifically Amadeus and Sabre, was instrumental during my time as a Travel Specialist at Foundever, where we excelled in customizing travel arrangements that met diverse client needs.At Foundever, collaboration with internal teams was key to surpassing customer expectations and simplifying complex travel concerns. Now, with Shoppedia, I’m committed to enriching our merchant network, ensuring a seamless interface between e-commerce operations and user satisfaction. This transition showcases my ability to adapt and thrive in dynamic environments, utilizing a unique blend of industry-specific knowledge and customer service excellence.
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Merchant Relations ManagerShoppedia Feb 2024 - PresentPhilippinesAs a Merchant Relations Manager, I cultivate strong relationships with merchants while ensuring the authenticity of their products. My responsibilities include:• Building rapport and trust with merchants through regular communication and personalized support.• Understanding merchant needs to provide tailored solutions and address concerns.• Negotiating mutually beneficial agreements and contracts.• Resolving conflicts in a timely and professional manner.• Identifying growth opportunities to foster long-term partnerships.In addition, I ensure product authenticity by:•Conducting thorough assessments and inspections of merchant products.•Utilizing various authentication techniques, including visual inspection, tactile assessment, and olfactory examination.•Employing tools like magnifying glasses, blacklights, and digital platforms to detect counterfeit items.•Comparing products against authentic references to identify discrepancies.•Staying updated on counterfeit trends to maintain vigilance.I also educate merchants on product authenticity guidelines, collaborate with internal teams to ensure compliance, and provide feedback on product quality. By maintaining accurate records and upholding integrity, I contribute to a thriving network of trusted merchants who deliver authentic and high-quality products to our customers. -
Travel SpecialistFoundever May 2022 - Feb 2024PhilippinesAs a Customer Service Representative specializing in flight reservations, I:• Serve as the primary point of contact for clients, managing flight bookings and resolving issues.• Utilize my expertise in GDS Amadeus, Farelogix, and Sabre to efficiently process reservations and provide expert advice.• Deliver exceptional customer service by promptly responding to inquiries and proactively resolving concerns.• Stay current with airline policies, promotions, and industry trends to provide informed guidance.• Collaborate effectively with internal teams to ensure smooth coordination of travel arrangements.• Foster positive client relationships and exceed expectations to ensure satisfaction. -
Graphic ArtistPrime Property Management And Creative Services Oct 2019 - Mar 2020Quezon City, National Capital Region, PhilippinesResponsibilities:Graphic Design:• Design eye-catching graphics for various marketing materials, including brochures, flyers, website banners, social media posts, and email campaigns.• Develop and maintain a consistent visual identity for the company across all platforms.• Create engaging content that resonates with our target audience.• Collaborate with marketing team members to ensure designs align with overall marketing strategies.• Stay up-to-date on current design trends and software.
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Data AnalystSavant Technologies Inc. Apr 2017 - Jul 2019San Jose, Western Visayas, PhilippinesAs a Mortgage Data Analyst, you will be responsible for ensuring the accuracy and integrity of mortgage and deed of trust data. Your duties will include data entry, validation, analysis, and document retrieval. You will play a key role in supporting efficient loan processing and decision-making.Responsibilities:• Accurately input and validate mortgage and deed of trust data.• Analyze data to identify trends, patterns, and risks.• Generate reports and summaries for insights into loan performance and portfolio characteristics.• Retrieve and organize critical documents related to mortgage transactions.• Ensure compliance with data privacy and security regulations.• Identify opportunities to streamline processes and improve efficiency.
Billy June Alvarez Education Details
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St. Anthony'S College - San Jose, AntiqueCriminology
Frequently Asked Questions about Billy June Alvarez
What company does Billy June Alvarez work for?
Billy June Alvarez works for Shoppedia
What is Billy June Alvarez's role at the current company?
Billy June Alvarez's current role is Merchant Relations Manager @ Shoppedia.
What schools did Billy June Alvarez attend?
Billy June Alvarez attended St. Anthony's College - San Jose, Antique.
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