MCIT Business Solutions is dedicated to closing the gap between the corporations that provide services and the companies that use them. We specialize in Networking, Support, Telecommunications, Computer Networking, Computer Repair and Security. We are problem solvers for small to medium size business needs.

That’s Consumer IT is a small technology consulting firm working with small and medium businesses through referral of their current customer base. The position required a sales management approach with a wide technology knowledge base important to the small to medium business segments. My duties included quarterly technology stewardship/partnership meetings with C-Level executives, vendor management and technology migration project leadership. Our customers expected turnkey solutions and valued our ability to provide economical solutions. My projects included LAN, small area WAN, wireless, TDM, application solutionsProvided Desktop Support for consumer and business clients through face to face, email, chat and phone interaction. * Training for use of Windows software including 2000, XP, Vista, 7 and Server 2003 and 2008. * Configuration of desktop email services. * Configuration of Active Directory

NetSync Network Solutions is the computer and network solutions provider for Houston Independent School District and Katy Independent School District. I install, repair and maintain both hardware and software in various schools in Houston and surrounding areas. This includes but is not limited to HP and Lenovo Laptops, Desktops, Network Printer hardware and software titles such as Edison, Alexandria, I-Station, SmartBoard and Raptor.

AT&T is a world renowned technology and communications corporation that has business dealings that span the entire globe. The market base ranges from multi-million dollar companies to individual consumers. As a Premise Technician, I install, repair, and maintain wire line services such as DSL Internet, POTS and U Verse Television, Internet and Telephone. I install both business and consumer services.

That’s Consumer IT is a small technology consulting firm working with small and medium businesses through referral of their current customer base. The position required a sales management approach with a wide technology knowledge base important to the small to medium business segments. My duties included quarterly technology stewardship/partnership meetings with C-Level executives, vendor management and technology migration project leadership. Our customers expected turnkey solutions and valued our ability to provide economical solutions. My projects included LAN, small area WAN, wireless, TDM, application solutionsProvided Desktop Support for consumer and business clients through face to face, email, chat and phone interaction. * Training for use of Windows software including 2000, XP, Vista, 7 and Server 2003 and 2008. * Configuration of desktop email services. * Configuration of Active Directory

Oversee production, recording, mixing and mastering of musical and video production all of which is done on computer.Created and executed marketing campaigns through traditional marketing including television commercials and street team development and execution, web sales and social networking.Released three full length albums in less than a year, one of which is now distributed national. Built several websites and social networking sites for music groups.Built computers used for production of music projects and video editing and successfully networked domain for use by the label.

Install all new desktops and servers during Chase Bank refresh project.Liaison between install team and Chase IT department during the install of software remotely.Successfully completed all jobs before given deadlines while troubleshooting all problems that arose.Provide support for all office desktops, Dell and HP with Windows XP Pro.

Directed a specialized team designed to ensure customer satisfaction, maintain excellence standards and increase revenue attainment. Planned, executed and accomplished stellar results through marketing campaigns in the areas of traditional marketing, web sales and social networking.Managed hiring, training, employee incentive plans, budgeting, and weekly attainment reports to upper management.Controlled vendor software management, help desk support, troubleshooting, POS/PMS software maintenance, desktop imaging, and server maintenance and maintenance of internet presence including weekly updating and new page builds.Provided excellent verbal and written communication skillsInterviewing, hiring and training of front desk staffTeam leadership with vendor selection and contracting, customer service and advanced level dispute resolution.Project completion with accuracy and distinction in expense supervision, revenue growth incentives and sales force incentive initiatives.Successfully administered time reporting and payroll duties.