I am currently working for the Adults Performance Team at the London Borough of Havering.- SALT Returns- Implementing process change for different areas of Adult Social Care to increase productivity and efficiency.- Monthly hospital discharge reporting analysis for home care, reablement and long stay placements. - Monthly financial year forecasting for all service types and budgets.- Commissioned and Actuals home care and Day Care performance reporting.- Managing three members of staff.

A member of the Brokerage Team as part of London Borough of Havering's Children's, Adults and Housing directorate.- Monitoring of domiciliary homecare service delivery using CM2000's care monitoring tool CallConfirmLive!- Monitoring our providers Aura compliance to ensure contract requirements are met.- Reconciling weekly electronic and paper invoices to ensure providers are delivering services within the agreed budgets.- Identifying possible fraudulent activity and take appropriate action.- Processing of weekly payments to homecare providers (£7m per annum).- Reconciling and processing of the four-weekly ISP payment run for residential/nursing care home services (£30m per annum).- Regular monitoring of service user Personal Budget expenditure.- Periodic Commissioned versus Actual comparison reporting.- Involvement in the CM2000 actuals into Swift Project.- Streamlining processes and implementing more efficient ways of working to improve the customer's journey.- Assisting our Systems & Performance Teams with development projects. - Identifying possible change of service user needs through the monitoring of care service delivery.- Placement of domiciliary homecare packages with contracted providers.- Commissioned versus Actual client reconciliations using Business Objects and Microsoft Excel.- Quality checking.

- Creating accounts for customers requiring lending facilities.- Researching limited companies and partnerships for evidence of legal existence.- Updating client details in accordance to amended registered details on Companies House.- Proof reading partnership mandates and trust deeds.- Vast amounts of accurate alpha numeric data entry.- Replying to email queries within he 24-hour Service Level Agreement.- Working on data cleansing projects.- Ensuring new colleagues have received the necessary level of training.

- Preparing cheque and telegraphic transfer requests.- Quality checking drafted letters, cheque and telegraphic transfer requests before Management authorisation.- Arranging authorisation for outgoing payments against daily deadlines.- Journal processing across various ledgers.- Resolving queries received by telephone and email against the SLA.

I was hired on a temporary contract to primarily clear a backlog of Purchase Ledger invoices and carpet fitters' job worksheets on SAP. I was then responsible for maintainig a flowing process from the receipt of invoices/worksheets to payment to suppliers and fitters. This process consisted of regularly completing the following tasks.- Cost coding purchase ledger invoices.- Gaining authorisation from management for the payment of invoices.- Cheque production upon the urgent request of management.- Completing Purchase Ledger cheque payment runs.- Reconciling supplier statements.- Proposing the Purchase Ledger BACS payments for Management authorisation.- Assist with payroll queries.

Susan Hamilton Group is one of the most successful independent recruitment companies, providing high quality recruitment solutions across a range of divisions, covering the catering, commercial and financial sectors.My key responsibilities were- Managing the purchase ledger on Exchequer.- Accurate cost coding of invoices to ensure the correct allocation of expenditure.- Timely processing of supplier invoices.- Processing of employees timesheets for the weekly payment run.- Depositing of cash into the company bank account- Handling the branch's petty cash.- Assisting with Credit Control duties to cover annual leave.- Stock management

- Pricing of hundreds of national VIP & 7-seater private hire journeys along with van and motorcycle courier journeys per week.- Processing weekly Payroll for all drivers and couriers.- Dealing with a range of Pricing queries for internal staff as well as current and potential customers.- Producing regular financial reports for Senior Management.- Liaising with drivers to resolve mileage and pricing discrepancies.