With over 25 years of experience in the computer field, I have had the privilege of working with esteemed organizations, including the US Navy-DOD as a civilian contractor, Pratt & Whitney, Hartford Healthcare, Geek Squad, TD Bank, HP, Dell, GE, Johnson & Johnson, Smiths, and major retailers like PC Richard & Son and Walmart. My career has also involved extensive collaboration with various contracting companies.I have a strong foundation in break-fix and networking, complemented by more than 15 years of customer service experience in IT, where I’ve directly engaged with the public. I am passionate about teaching and assisting others, constantly honing my skills in network administration and IT management.As an open-minded and diverse individual, I am driven by kindness and a commitment to lifelong learning. My goal is to continuously grow within the IT field, leveraging my experience and dedication to make a meaningful impact.**Specialties:** A+, Network+ **Pursuing:** CCNA, Java **Security Clearance:** Inactive TS**Hobbies:** snowboarding, distance running, Muay Thai, boxing, computers, cars, motorcycles, rock collecting, cooking, and working out at the gym.
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Senior System AdministratorUnlisted Jul 2024 - PresentUnited States -
Its Field Support AnalystHartford Healthcare Jan 2021 - Apr 2024 -
Network AnalystXerox Dec 2019 - Dec 2020Hartford, Connecticut Area -
System AnalystTeksystems Jun 2019 - Dec 2019Torrington -
Senior System AnalystSmiths Medical Apr 2017 - May 2019Southington Ct -
Help Desk SpecialistGe Nov 2016 - Mar 2017WindsorCurrently performing a small rollout project for end users here at GE.Build, Image and deploy with some phone and Deskside Support -
District Sales Coordinator Norton SymantecPremium Retail Services Feb 2016 - Feb 2017Connecticut Area -
Network Administrator EcoservicesRobert Half Technology May 2015 - Jan 2016Wethersfield, Ct 06109(A subsidiary of Pratt and Whitney)Install and support LANs, WANs, network segments, Internet, and intranet systems.Cisco Unity Express VoIPInstall and maintain network hardware and software.Analyze and isolate issues.Monitor networks to ensure security and availability to specific users.Evaluate and modify system's performance.Determine network and system requirements.Maintain integrity of the network, server deployment, and security.Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.Design and deploy networks.Perform network address assignment.Assign routing protocols and routing table configuration.Maintain network servers such as file servers, VPNgateways, intrusion detection systems.Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.Expertise in Active Directory and Exchange Server Administration. -
Helpdesk Analyst PwpsSyntel Jun 2013 - Feb 2015Hartford, Connecticut Area(A subsidiary of Pratt and Whitney)Writing SOP and FAQ for help-desk day to day procedure. Building from the ground up a fully working help-desk department. supporting 300 users. Active directory, manage engine 360, Admin, Remote Desktop, wireless, re-image, build and deploy units -
Field TechBarrister Global Services Network Sep 2012 - Jan 2014Hartford, Connecticut AreaHardware Repair for HP Desktop & Laptop all models (all internals HD, sys-board, memory on site within an hour -
L3 Desktop TechnicianDisys Jul 2012 - Jul 2013Hartford, Connecticut AreaHardware Repair for all Dell models Desktop & Laptop (all internals HD,sys-board, memory. -
It Analyst Td BankRandstad Usa Dec 2012 - Feb 2013Hartford, Connecticut AreaCustomer facing Network Printer deployment for large financial institution Cisco switch, Network and PC Troubleshooting, Phone Support and Help Desk, Build&Deploy -
Tech-RecruiterBarbeau Enterprises, Inc Jan 2001 - 2013PC Roll out, refresh Tech, software/hardware setup, install Desktop support, Help desk and Break fix hardware software
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Dcse Certified Dell TechUnisys Aug 2012 - Sep 2012Ct, Ri, Ny, MassOnsite Computer repair and Trouble shoot l Desktop, Laptop motherboard replacement, Desktop, Laptop Break fixHardware, software
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Trainer And Sales RepPremium Retail Services Mar 2011 - Jun 2012I provide Group trainings for Big Box retail employees on new product launches, store services and Best Practices -
DellGo2It Jan 2011 - Jan 2012www.go2itgroup.com Break-fix, Setup & deploy units, Teach users about newly deployed Hardware
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Pc TechPeak Systems Sep 2010 - Dec 2010Deploy units, face time with clients setting up their pc & work space -
Navy TechWorld It Solutions (Witsllc) May 2010 - Oct 2010Break-fix, Re-Image, Trouble-shoot Network connectivity DOD Security, U.S NavySetup network printers, build and deploy units, laptop repair, Desk side support
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Sr TechBest Buy Jan 2004 - Jan 2010Coaching,managing a team of Seven to drive revenue, Training for Basic PC repair. -
Sr TechGeek Squad Jan 2004 - Jan 2010fix and trouble shoot PC's Increase item per transaction on all sales. Coaching,managing a team of Seven to drive revenue, Training for Basic PC repair. Sales and Customer Service Focused to Drive results. -
Computer TechHartford Hospital Aug 1999 - Dec 1999Y2K Roll out team, test and trouble-shoot networks and PC's for problems. Build, image and deploy new H.H. PC's to employees. Personally rolled out over 300 PC's
Frequently Asked Questions about Billy M.
What company does Billy M. work for?
Billy M. works for Unlisted
What is Billy M.'s role at the current company?
Billy M.'s current role is System administration.
Who are Billy M.'s colleagues?
Billy M.'s colleagues are Bobby Mcknight, Teri Robles, General Sales, Trey Opel, Manuel Sorensen, Angela Bohannon, Rachel Knight.
Not the Billy M. you were looking for?
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Billy Hager-DeMyer, M.Ed.
Expert In Event Planning, Budget Management & Supervision | Skilled In Strategic Partnerships & Training Development | Proven Success In Enhancing Operational EfficiencySeattle, Wa1cispus.org -
Billy Rickman, M. Ed.
Chesapeake, Va3gmail.com, hotmail.com, verizon.com -
2gmail.com, nepres.com
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