Billy Macdonald Email & Phone Number

Medford, Massachusetts, Us

Lead the CloudDevOps, Site Reliability, and Data Network teams leverage Dev Ops principles to improve speed to market, resiliency, security, and quality of the business products driving Agero.Responsible for the 24/7 offshore operations support and monitoring teams and full incident management oversite. Drive high alignment between contracted teams and internal engineering teams to provide seamless solutions for the business operations and product engineering groupsExpanded Cloud Engineering governance to include Google Cloud Platform enabling transformational delivery of automated IVR intake solutions.Security first leader partnering closely with CISO and SecOps team to ensure solutions have the appropriate controls, identifying potential opportunities for increase security presence, and proactively remediating risks.

Medford, Massachusetts, Us

Lead the Cloud, Site Reliability, Data Management, and IT Operation teams leverage devOps principles to improve speed to market, resiliency, security, and quality of the business products driving Agero.Drive continuous improvement change to increase automation for IaaS, CI/CD, and SRE solutions.Drove immediate response to Covid-19 enabling the business to fully operate from home for corporate and call center personas without impact to the service delivery of the business.

Medford, Massachusetts, Us

Manage the cloud team responsible for transforming from on premises infrastructure to Amazon Web ServicesArchitect, Plan, and Implement the migration of on premise workloads to Amazon Web Services* Analyze the migration options for each workload to determine if it is best suited for rehosting, replatforming, re-architecting, or retiring* Coordinate, plan, and validation migrations with business partners* Completed migration of multiple production workloads to AWS successfully* Drive adoption of cloud first and cloud native system architectures ELB/ALB, AutoScaling, CloudFront, Route 53, Lambda* Design and implement hybrid solutions for networking, security, and core infrastructure services* Direct Connect, Route 53, AD Connector, Transit VPC design* Implement processes and standards to enable adoption of AWS throughout the department* Improved financial reporting, security controls, disaster recovery, life cycle automation, Cloudability, AWS Config, AWS CloudTrail, EC2/RDS snapshot and recovery automation, Lambda automation processes* Integration of CloudWatch with Splunk* Infrastructure as Code workflow leveraging GIT hosted on VSTS

Medford, Massachusetts, Us

Manage a highly technical team of engineers responsible for all servers, virtualization, cloud, storage, security products, and application support .Supported technologies include: AWS, Windows, Linux, VMWare, Dell, HP, IBM, Nutanix, EMC^2, Pure Storage, Tripwire, Netwrix, CyberArk, Splunk, System Center (SCOM/SCCM), Sharepoint, Exchange, TFSArchitect, Plan, and Implement the migration of on premise workloads to Amazon Web ServicesAnalyze, design, and implement solutions based on requirements, business priorities, and budget.Improve process and implement tools necessary to be compliant with PCI-DSS 2.0, 3.0, and currently 3.1Implement enhanced virtual desktop infrastructure (VDI) using VMWare Horizon View with global cloud pod architectureImprove the deployment processes and operations integration into the software development lifecycle. Implement devops practices to the team.Manage vendor relations and obtain the best value for services and products

Medford, Massachusetts, Us

Provide support to all internal development teams and infrastructure teams for support, security, availability and performance concerns for new solutions being developed or integrated into the environment. Lead the integration efforts of large acquisitionContinued integration with Vordel gateway solution to numerous high profile clients which required high performance and increased security

Medford, Massachusetts, Us

Transitioned enterprise firewalls and load balancers to commercially products for better security, support, and maintainability Integrated many partners and clients with our solutions using the Vordel gateway Researched and advised on security products and security concerns for internal software development teams

Medford, Massachusetts, Us

Supported custom Linux based networking solutions for firewalls and load balancingSupported external email communications using Postfix gateways and later Cisco Ironport appliances Implemented new monitoring solutions using Perl and custom C programsWorked with partners to integrate services using Vordel gateway solutions SOAP and REST integrations using a variety of security solutions including SSL mutual auth, WS-Security tokens, XML encryption and signatures.

Medford, Massachusetts, Us

Provided support for servers and desktops in the Tucson, AZ contact center Focused on Windows services and the migration to Active DirectorySupported the upgrade of desktops from Windows 95 to Windows 2000Implemented Exchange 2003 for the enterprise

Provided Technical support for Windows 98 and later Windows NT 4.0Specialized on the IP/TCP team for Windows NT 4.0 - RRAS, Proxy, VPN